Aftermarket Sales Representative

Liftow Limited; Fredericton; On-site; CAD 65,000 - 85,000; Full time

Job summary

Liftow Limited is seeking an Area Sales Representative to drive after-market product and service sales within a defined territory. Travel to customer sites is required, and a valid driver’s license is needed. You will log activities in D365 and work to grow market share through proactive outreach and service solutions.

The role emphasizes strong communication, negotiation, and problem-solving skills to manage customer relations and close new and existing opportunities.

Qualifications

• Post-secondary or equivalent education proficiency and/or 2-5 years’ experience in a sales position.
• Prior experience in the material handling industry or service sales would be an asset.

Responsibilities

• Achieves sales targets as determined by company.
• Solicits new business within territory.
• Performs a customer service function including invoicing, products, or services.
• Creates and maintains sales activity in D365 including tracking calls and closing leads.

Skills

Proven sales ability

Interpersonal skills

Negotiation

Rapport building

Problem solving

Business writing

Organizational skills

Creative solutions

Territory management

Communication across levels

Education

Post-secondary education

Tools

Microsoft Word

Excel

PowerPoint

Job description

Position Summary

The ASR is responsible for the growth in sales of after-market products and services for both new and existing customers within a territory. This position requires the ability to travel to customer sites as required; a valid driver’s license is required.

General Accountabilities

• Achieves sales targets as determined by company
• Solicits new business within territory
• Performs a customer service function including initiating and follow-up with customers to resolve problems as it relates to invoicing, products, or services
• Creates and maintains sales activity on a regular basis in D365 including tracking all sales call activity and appropriately converting and closing all leads and opportunities in a timely manner.

Specific Accountabilities

• Visit customer at time of delivery with the equipment representative to ensure PM Service sale. All visits must be logged in D365 as activities.
• Promote and sell short term rental agreements to new and existing customers
• Perform field investigation on the maintenance of the Units in Operation (UIO) list by conducting a fleet reconciliation with existing customers to create new opportunities. Report any differences to Corporate Fleet Coordinator via D365. Bring service market share on UIO up to 80% in APR.

Education & Work Experience

Post-secondary or equivalent education proficiency and/or 2-5 years’ experience in a sales position. Prior experience in the material handling industry or service sales would be an asset.

Competencies and Skills

• Proven ability to sell
• Excellent interpersonal and communication skills (written and verbal)
• Well-developed negotiation skills
• Ability to effectively establish rapport, present information and respond to questions
• Ability to solve practical problems and deal with a variety of variables
• Ability to write business correspondence
• Proficiency in Microsoft Word, Excel, and Power Point
• Ability to be organized with respect to on-going calls/discussion for follow-up – record keeping
• Ability to provide creative solutions to unique customer/Liftow requirements
• Ability to initiate and maintain territorial activity via various methods of contact
• Ability to communicate effectively with all levels of management and customer personnel