Youth Worker-Overnight (Connection emergency housing)

360 Kid; Richmond Hill; On-site; CAD 28,000 - 41,000; Full time

Job summary

360 Kid is seeking a Child and Youth Worker to supervise youth in crisis, assess immediate needs, and assist transitions to housing. You will coordinate referrals, support residents, and co-facilitate program activities with focus on safety and advocacy.

Responsibilities include case-management follow-ups, weekly resident meetings, crisis intervention, and thorough documentation in HIFIS. A post-secondary degree in a related field and experience with at-risk youth are required; training in TCI

Qualifications

• Post-secondary degree/diploma in a child/youth related field.

Responsibilities

• Supervise up to 4 youth in the connections program.

Skills

Case management skills

Communication

Interpersonal skills

Conflict resolution

Advocacy for clients

Flexibility

Education

Post-secondary degree/diploma in child/youth field

Equivalent education/experience with youth

Tools

HIFIS

VI-SPDAT

Job description

Provide youth with supervision and basic needs (food, bedding, and hygiene) while they emerge from crisis. The Child and Youth Worker will work with the youth to assess their immediate needs, provide support to the residents, maintain order and to assist the residents achieve success in transitioning to securing housing.

Key Responsibilities

• Follow up with youth regarding their case plan, goals, and activities, and make referrals or do warm transfers as required. Youth worker will be a prime worker to up to 4 youth at a time that are residing in the connections program
• Work with youth to assess their housing needs and help them look for housing. (Youth with higher needs will be referred to the Housing Support Worker.)
• Make appropriate referrals to Housing Workers, ATS, Individual and Family Counsellors, Employment, Education, Specialized Support Workers such as Mental Health or Addictions, and others as required.
• Provide youth with encouragement and help connect them to supports that will help them address challenges in their lives and, once re-housed, will provide supports that help them to maintain their housing.
• Provide ongoing daily support, assistance and encouragement to break the cycles of poverty and homelessness.
• Facilitate weekly resident meetings to communicate programs available to residents and receive feedback and address program/client concerns. Workers receive and record concerns from residents and follow up until resolution is achieved. A meeting is held each week on a designated day and time.
• Provide support, crisis intervention and conflict resolution as required.
• Conduct Exit Interview with client and enter discharge information into HIFIS. Clean out room of discharged client.
• In the event of a crisis or critical incident, immediately reports to appropriate level.
• Provide youth with a safe place to stay and basic needs (food, bedding and hygiene) while they emerge from crisis.
• Within 72 hours of admission, conduct the full Intake process with clients, using the VISPDAT needs assessment tool, the Rapid Re-Housing, Triage, and Intervention program, and the HIFIS case management goal-setting tool.
• Responsible for nightly room checks; to ensure safety of the residents and facility. Medication administration, monitoring, storage, and disposal (as required).
• Enforces house rules, policies, and procedures. Make regular rounds throughout program areas and communicate regularly with staff from other program areas
• Follows appropriate policies and procedures of 360°kids. Ensures that the program operates in line with 360°kids’ mission, vision and values and activities comply with applicable standards and laws.
• Completes all mandatory recording and reporting including daily documentation, statistical data collection, recording case notes in HIFIS and input required data fields into HIFIS and Client Records.
• Attends training workshops and relevant conferences that pertain to the role. Other duties as required.
• Shift timings - Sun-Thursday Overnight rotation between 11pm-7am and 11:59pm-8am

Education and Skills Required

• Post-Secondary degree/diploma in a Child/youth related field (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) or the equivalent combination of education and experience working with youth.
• Minimum of three years’ experience working with “at-risk” or street involved youth.
• Experience using a case management system or HIFIS and VI-SPDAT an asset.
• Therapeutic Crisis Intervention (TCI), Suicide Prevention training an asset.
• Current First Aid/CPR certification an asset.
• Current Broad Record Check (BRC)
• Demonstrated extensive knowledge of working with youth, including understanding of the regulatory environment (e.g. CFSA).
• Demonstrated client focused counselling skills and role modelling.
• Must possess excellent communication skills and have the ability to be adaptable with a flexible approach taking into consideration the unique qualities of each client.
• Exceptional interpersonal skills that promote positive team building, negotiation, and conflict resolution.
• Will possess a broad knowledge of community resources and the ability to strongly advocate for clients and professional referrals.
• Shift timings - Sun-Thursday Overnight rotation between 11pm-7am and 11:59pm-8am