After Hours Program Supervisor

Enviros WSA; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

Enviros is seeking an After Hours Program Supervisor to support the safety of persons served and staff during weekends and overnights. The role covers awake overnight shifts across live-in programs and requires coordination with program supervisors and managers.

The successful candidate will manage on-call responsibilities, assist with scheduling relief, and provide both administrative and direct client/staff support on weekends.

Qualifications

• Minimum a degree/diploma in the Human Service field.
• Able to work independently with professionalism and reliability.
• Experience in crisis or urgent situations is preferred.

Responsibilities

• Oversee and coordinate weekend overnight and on-call operations of live-in programs.
• Coordinate awake overnight staff scheduling and relief coverage on weekends.
• Provide administrative support, training, and direct client/staff support.
• Maintain communication with program supervisors and managers and ensure policy compliance.

Skills

Organized

Communication

Computer skills

Calm under pressure

Education

Human Service degree/diploma

Job description

Enviros is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and wellness.

Enviros helps our clients make strength-based changes to move to independence within a healthy community.

Enviros focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.

Enviros focus is on building relationships and is the foundation of the work we do. This enables clients to develop skills, healthy trust, and independence.

Brief Description

After Hours Program Supervisor

Requirements

ENVIROS - Who We Are:

Enviros is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and wellness.

Enviros helps our clients make strength-based changes to move to independence within a healthy community.

Enviros focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.

Enviros focus is on building relationships and is the foundation of the work we do. This enables clients to develop skills, healthy trust, and independence.

Since our founding in 1976,Enviros has been an early adopter of new evidence-based best practices and has developed and informed other leading practices.

Why People Choose Enviros

Simply stated, our vision is: “The Power of Human Relationships Invites Belonging and Inspires Growth”.

The Programs- Connects/Passages/Journeys/Triveri House/Excel

Enviros provides Group Care, Open custody, and Housing services in 5 live-in programs in Calgary with 24/7 supports. Group care programs (Connects, Passages and Journeys) provide support services to children and youth who, for a number of reasons, are unable to live at home and who are involved in Children and Family Services. Excel is an Open Custody program that supports young people in an open custody sentence who are exiting the justice system and reintegrating back into community. Triveri House is a placed based Supportive Housing program for young adults experiencing episodic or chronic homelessness.

The Position- After Hours Supervisor

The After Hours Supervisor is part of the Enviros Leadership team and is responsible for supporting the overall safety of person served and staff in the program while on shift. They are responsible for overseeing and coordinating the weekend overnight and on-call operations of the live-in programs and to promote and build relationships with other professionals. This full-time position will cover the Enviros Live-In Programs On-Call responsibilities Friday through Monday. This coordinator position involves a combination of administrative, training and direct client and staff support roles. This includes administrative responsibilities Mondays and Fridays along with direct support to Awake Overnight teams over the weekend (both over the phone and in person).

This role involve close communication with all live-in programs, program supervisors and managers. The position will include the coordination of awake overnight staff positions and scheduling relief coverage as required on weekends; this may include working an overnight shift when coverage cannot be obtained. Weekly work schedule will be flexible to accommodate on-all responsibilities.

Enviros Leadership Team

• Actively support and participate in Enviros business plan activities
• Attend monthly leadership meetings

Organization and Administration

• Work closely with the live in program supervisors and managers to ensure all awake overnight shifts are covered
• Support on-boarding and orientation training for new employees; particularly, the awake overnight teams and relief employees
• Have a good understanding of and ensure all notifications are made according to Alberta Children’s’ Services and Alberta Solicitor General protocols and that internal communications with supervisors and managers follow Enviros policies
• Provide crisis intervention and support

Reporting Relationship

• Reports to the Live-In Program Manager

For Consideration Applicants Will Need to Demonstrate the Following

To be considered for this opportunity, applicants should have minimally a degree/diploma in the Human Service field, experience with youth in a group living environment; be aware of trauma informed practices, and be professional, reliable, and able to work independently.

• A current criminal record check including vulnerable sector (completed within last 6 months).
• A current Alberta Intervention Record check (completed within last 6 months).
• Valid First Aid and CPR.
• A valid class 5 driver’s license.
• Current Suicide Intervention (ASSIST) and Therapeutic Crisis Intervention (TCI) training would be an asset and must be completed within 6 months of employment.

This position is well suited for individuals who are highly organized, excel in communication, have strong computer skills and can work calmly in urgent situations. The majority of this work will include coaching (through telephone or directly) front line awake overnight staff in dealing with situations involving person served. This roll also includes shift coverage and requires someone with strong interpersonal skills.

The successful candidate will have a high level of awareness regarding policy and protocols and will be able to apply critical thinking when dealing with urgent situations that arise.

Individuals who have experience working with Individuals in the vulnerable sector in a supervisory role, working in crisis situations and those with current Therapeutic Crisis Intervention training would be an asset.

All candidates are required to obtain the following training and documentation prior to starting this role:

• A current Alberta Intervention Record check (completed within the last 12 months)
• A current First Aid and CPR/AED ‘C’ certificate
• A Class 4 or 5 Driver’s License (Class 5 GDL will not be accepted)
• A 5 year drivers abstract with no major violations

Enviros believes in the power of diversity and we are dedicated to creating a diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

Additionally, Enviros is committed to having a workforce of skilled and diversified representation of the population we serve. We encourage all qualified applicants to apply, however in our commitment to the population we serve, preference will be given to candidates self-identifying as an Indigenous Person.

Pre-Employment Background Check Requirements

As a condition of employment, all staff working for Enviros are required to complete:

• Intervention Record Check (IRC)Criminal Record Check including a Vulnerable Sector Check (VSC)

Both checks must be completed prior to the employee’s start date. Please note that this process can take up to six (6) weeks to complete.

Enviros will accept IRCs and Criminal Record Checks with VSC that are no more than six (6) months old at the time of hire.

Applicants may choose to apply for these checks in advance of being selected for an interview or employment by clicking the links below and following the required process to avoid potential delays in commencement if you are the successful candidate. Please be aware that initiating these checks does not guarantee advancement in the recruitment process.