Advancement Data and Analytics Officer

Durham College; Oshawa; On-site; CAD 71,000 - 89,000; Full time

Job summary

Durham College invites applications for an Advancement Data and Analytics Officer to safeguard data quality in the college’s donor and alumni systems. You will develop data standards, run regular audits, and produce dashboards that inform fundraising performance.

Collaboration across Advancement and Alumni teams will optimize workflows and ensure compliance with privacy regulations. This role focuses on gift processing, reporting, and stewardship, while leveraging AI and new technologies to

Qualifications

• Minimum 3-year diploma/degree in business administration or related field.
• Five years of relevant work experience.
• Advanced proficiency with donor relationship management systems, preferably Raiser’s Edge, NXT, including data entry, reporting, queries, imports/exports and system maintenance.
• Strong knowledge of CRA regulations and data governance.
• Experience in fundraising environment is an asset.
• Must have strong analytical and quantitative skills.
• High degree of written and oral communication.
• Proven ability to prioritize workflow with strong attention to detail.
• Ability to demonstrate discretion in handling confidential information.
• Demonstrated commitment to equity, diversity and inclusion in all matters related to students, staffing and programming.

Responsibilities

• Maintain data accuracy, completeness, and consistency in the advancement database.
• Develop and enforce data entry standards and data quality.
• Perform regular data audits, reconciliations, and updates for donor, alumni, and gift records.
• Support segmentation, reporting, and data analysis for fundraising and stewardship.
• Monitor data privacy and protection per CASL, FIPPA, and policies.
• Oversee recording of gifts and pledges; reconcile with Finance.
• Prepare donor receipts and acknowledgements per CRA guidelines.
• Develop dashboards and reports to track fundraising progress and donor trends.
• Support donor relations activities including recognition and impact reporting.
• Train staff on CRM best practices and drive data management improvements.
• Explore AI and other technologies to enhance data management.

Skills

Analytical skills

Written communication

Prioritization

Discretion

DEI awareness

Education

3-year diploma/degree in business administration or related field

Tools

Raiser’s Edge

NXT

Microsoft Office

Job description

Advancement Data and Analytics Officer

COMPETITION NO.ADP26-04

Temporary replacement: October 2026 – May 2028

Band 8: $71,353 to $89,190

AboutDurham College

Durham College (DC) is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing jobmarket. With a focus on experiential learning, led by expert faculty, through field placements, applied research, co‑ops and other hands‑on opportunities, DC grads are known for having the skills and knowledge they need to adapt to the ever‑changing workforce.

A leader in innovative teaching and learning, Durham College offers a wide range of market‑driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.

Our modern campuses in Oshawa and Whitby offer 145 programmes – including six bachelor’s degrees and 11 apprenticeship programmes – to more than 11,000 full‑time post‑secondary and nearly 3,000 apprenticeship students. In addition, we have more than 16,000 student registrations in professional and part‑time learning. More than 120,000 alumni represent the college, both locally and around the world.

DC has an estimated annual economic impact of more than $913 million on Durham Region and is proud to be an active and engaged member of the communities we serve by contributing resources and expertise to enhance social and economic well‑being through partnerships, investments and collaboration.

Duties and Responsibilities

The role is responsible for ensuring the accuracy, consistency, and compliance of data within the advancement database (e.g., Raiser’s Edge) through the development of data standards, regular audits, and maintenance of donor, alumni, and gift records. This includes supporting segmentation, reporting, and adherence to privacy regulations such as CASL and FIPPA. The position oversees timely and accurate gift processing, reconciliation, and receipting in collaboration with Finance, ensuring compliance with CRA and institutional policies. It also produces regular and ad‑hoc reports, develops dashboards, and provides analytical insights to track fundraising performance, identify prospects, and support stewardship efforts. In addition, the role contributes to donor relations by managing recognition and stewardship activities such as thank‑you letters, recognition lists, naming opportunities, and impact reporting. Collaboration across Advancement and Alumni teams is key, with a focus on streamlining workflows, training staff on CRM best practices, and exploring innovative technologies—including AI—to enhance data management and advancement operations.

Data Management and Integrity

• Maintain and enhance the accuracy, completeness, and consistency of data within the advancement database (e.g., Raiser’s Edge)
• Develop and enforce data entry standards, ensuring uniformity and data quality across records.
• Perform regular data audits, reconciliations, and updates to ensure integrity of donor, alumni, and gift records.
• Support database segmentation, list generation, and data analysis to inform fundraising, stewardship, and alumni engagement activities.
• Monitor and implement data privacy and protection best practices in alignment with institutional and legislative standards (e.g., CASL, FIPPA).

Gift Processing and Acknowledgement

• Oversee timely and accurate recording of all philanthropic gifts and pledges.
• Coordinate with Finance to reconcile gifts, receipts, and deposits on a regular basis.
• Generate donor receipts and acknowledgements in accordance with CRA guidelines and institutional policies.
• Support staff in interpreting and applying gift processing and receipting policies.

Reporting and Analytics

• Prepare regular and ad‑hoc reports to support fundraising progress, campaign tracking, and donor trends.
• Develop dashboards and performance metrics for development and alumni engagement activities.
• Provide analytical support to identify prospects, stewardship opportunities, and donor patterns.

Donor Relations and Stewardship

• Support the development and execution of stewardship processes, including thank‑you letters, recognition lists, and impact reporting.
• Assist in managing donor recognition programs, including naming opportunities.
• Maintain accurate records of donor recognition commitments and acknowledgements.

Collaboration and Process Improvement

• Partner with Advancement and Alumni teams to streamline workflows and improve data‑related processes.
• Provide training, guidance, documentation, and support for staff on data management and CRM use to ensure integrity of donor, alumni, and gift records.
• Stay current on emerging technologies and best practices in advancement services and donor relations.
• Explore integration of AI into data management practices.

Administrative Tasks

• Support vacation tracking, meeting arrangements and logistics, and other office tasks if needed.

Qualifications

• A minimum of a 3‑year diploma/degree in business administration or a related field is required.
• Must have five years of relevant work experience.
• Advanced proficiency with donor relationship management systems, preferably Raiser’s Edge, NXT, including data entry, reporting, queries, imports/exports and system maintenance.
• Strong knowledge of Canadian Revenue Agency (CRA) regulations and data governance.
• Experience working within a fundraising environment considered an asset, including working directly with donors and/or customers.
• Must have strong analytical and quantitative skills.
• High degree of written and oral communication.
• Proven ability to effectively prioritize workflow with strong attention to detail.
• Ability to demonstrate sound judgment and discretion in handling confidential and sensitive information.
• Strong knowledge of Microsoft Office (Word, Outlook, Excel, PowerPoint).
• Demonstrated commitment to equity, diversity and inclusion in all matters related to students, staffing and programming.

Please note this is a temporary replacement of an existing vacancy.

Contact Us

T:905.721.3073 [e-mail]

C Wing, Second Floor - 2000 Simcoe St. N. Oshawa, ON

Durham College invites applications from all qualified individuals. Durham is committed to fostering workplace diversity, and, provides accommodations to applicants with disabilities throughout our hiring process. If you require this information in alternate format; require communication supports; an accommodation in applying for a posting and/or if you are selected for an interview, please contact our Human Resources (HR) department and an HR assistant will work with you to meet your needs.

We thank you for your interest in employment with Durham College however, only those candidates selected for an interview will be contacted.

Land Acknowledgement

Durham College is situated on the traditional lands of the First Peoples of the Mississaugas of Scugog Island First Nation. These lands are covered under the Williams Treaties and rest within the traditional territory of the Anishinaabeg. We offer our gratitude to the Indigenous Peoples who care for and, through the treaty process, share the lands on which we live, learn, teach and prosper today.