Medical Administration Clerk

Durham College; Oshawa; On-site; CAD 41,000 - 44,000; Part time

Job summary

Durham College in Oshawa is seeking a part-time Medical Administration Clerk for a temporary assignment from October 2026 to March 2027. The role is based in the Campus Health Centre and offers an hourly rate of $30.43 with up to 24 hours per week, Monday through Friday between 8:00 a.m. and 4:00 p.m.

The incumbent will support reception, clerical duties, insurance billing and patient data management under the Campus Health and Wellness Centre. Reporting to the Manager, Campus Health Centre.

Qualifications

• Two-year diploma or equivalent in Medical Office Administration.
• Three years of work experience in a medical office environment.
• Knowledge of medical procedures/terminology and third party billing.
• Use of medical EMR system required.

Responsibilities

• Reception, clerical and customer service support; triaging and billing duties.
• Respond to inquiries by phone, email and in person; greet clients and refer as needed.
• Schedule calendars/appointments for clinic, lab, physicians, nurses and external providers.
• Maintain medical records following Centre policy and provincial guidelines.

Skills

Customer service

Medical office

EMR system

Billing

Data entry

Education

Two-year diploma in Medical Office Administration

Tools

EMR software

Job description

Medical Administration Clerk

COMPETITION NO. SP26-18

About Durham College

Durham College (DC) is a leading post-secondary institution thatsupports students to develop career-ready skills for the ever-changing jobmarket. With a focus on experiential learning, led by expert faculty, throughfield placements, applied research, co-ops and other hands-on opportunities, DCgrads are known for having the skills and knowledge they need to adapt to theever-changing workforce.

A leader in innovative teaching and learning, Durham College offers awide range of market-driven programs across multiple disciplines, includingculinary management, farming and horticulture, business, IT, construction andtrades, science and technology, health care, engineering, social and communityservices, media, art and design.

Our modern campuses in Oshawa and Whitby offer145 programs – including six bachelor’s degrees and 11apprenticeship programs – tomore than 11,000 full-time post-secondary and nearly3,000 apprenticeship students. In addition, we have more than 16,000 studentregistrations in professional and part-time learning. More than 120,000 alumnirepresent the college, both locally and around the world.

DC hasan estimated annual economic impact of more than $913 million on Durham Regionand is proud to be an active and engaged member of the communities we serve bycontributing resources and expertise to enhance social and economic well-beingthrough partnerships, investments and collaboration.

Position Information

Part-timesupport opportunity (temporary): October 2026 to March 2027
Hourly rate: $30.43
Hours: up to 24 hours per week, hours will be scheduled Monday through Fridaybetween the hours of 8:00 a.m. to 4:00 p.m.
Reporting To: Manager, Campus Health Centre
Department: CampusHealth and Wellness Centre
Campus Location: Oshawa
Vacancystatus: New temporary vacancy

Duties and Responsibilities

• Under the direction of the Office Manager of the Campus Health andWellness Centre, the incumbent provides office and administrative dutieswhich include reception, clerical and customer service support, triaging,insurance billing and reconciling duties.
• Provides a high degree of customer service in a timely manner, whileresponding to inquiries by telephone, electronically and in person. Greetclients by phone, electronically and in person. Follow-up on referralssent by physician through clinic EMR, inform clients of office policiesand record patient data.
• Schedules multiple calendars and appointment schedules for themedical clinic, lab, physicians, clinic nurses, mental health workers, andexternal providers/partnerships.
• Prepares and maintains medical records in accordance with CampusCentre policy, Ontario Health Information, Health Information CustodianProtection Act and guidelines set by the Ontario Medical Association.
• Billing and collection through student insurance companies, studentaccounts using accounting standards and procedures in accordance withDC/Ontario Tech finance department. Dealing with third party insurancesuch as WSIB.
• Utilizes a variety ofsoftware programs.

Qualifications

• A minimum of a 2-year diploma or equivalent in Medical Office Administration.
• A minimum of three (3) years of work experience in a medical office environment.
• Customer services specifically related to medical practice, e.g., assisting patients in crisis. Knowledge of medical procedures/medical terminology and alternate service billing.
• Use of medical EMR system required.
• Some accounting background an asset.
• Knowledge of insurance companies and third party billing an asset.

Contact Us

T:[e-mail]
C Wing, Second Floor - 2000 Simcoe St. N. Oshawa, ON

Durham College invites applications from all qualified individuals. Durham is committed to fostering workplace diversity, and, provides accommodations to applicants with disabilities throughout our hiring process. If you require this information in alternate format; require communication supports; an accommodation in applying for a posting and/or if you are selected for an interview, please contact our Human Resources (HR) department and an HR assistant will work with you to meet your needs.

We thank you for your interest in employment with Durham College however, only those candidates selected for an interview will be contacted.

Land Acknowledgement

Durham College is situated on the traditional lands of the First Peoples of the Mississaugas of Scugog Island First Nation. These lands are covered under the Williams Treaties and rest within the traditional territory of the Anishinaabeg. We offer our gratitude to the Indigenous Peoples who care for and, through the treaty process, share the lands on which we live, learn, teach and prosper today.