Adobe Journey Optimizer Engineer

Fidelity Canada

Toronto

Hybrid

CAD 111,000 - 135,000

Full time

14 days+

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Benefits offered by this job

Flexible working arrangements

Health benefits

RRSP contribution

Career development

Job summary

Fidelity Canada is seeking a Customer Journey Optimization Developer to configure and optimize customer journeys across email, push, in-app, and other channels using Adobe Journey Optimizer and related platforms. You will work with Marketing Technology, Analytics, and delivery partners to translate designs into scalable journeys.

The role emphasizes real-time orchestration, data quality, testing, and continuous improvement within a flexible hybrid arrangement at 483 Bay Street, Toronto, with a

Qualifications

Must have hands-on experience with marketing automation platforms and journey orchestration.

Responsibilities

Build end-to-end customer journeys including triggers, audiences and channel execution.
Validate data readiness, segmentation, personalization and decisioning rules.
Perform QA, troubleshooting, and release readiness for journeys.
Configure tracking and experiments to measure journey performance.
Monitor live journeys and improve build and data quality.

Skills

Adobe Journey Optimizer

Journey orchestration

Event-driven marketing

QA and troubleshooting

Cross-functional collaboration

Education

University degree or equivalent

Marketing/Data/CS background

Marketing automation experience

Tools

Adobe Real Time CDP

Customer Journey Analytics

Braze

Marketo

Salesforce Marketing Cloud

Job description

The role emphasizes real-time orchestration, data quality, testing, and continuous improvement within a flexible hybrid arrangement at 483 Bay Street, Toronto, with a

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