Administrative Support III

Alberta Health Services; Edmonton; On-site; CAD 35,000 - 43,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support III at the Eye Institute of Alberta (Royal Alexandra Hospital, Edmonton). You will greet patients, verify information, and schedule tests and appointments while ensuring complete filing of charts in a fast-paced ophthalmology setting.

We value accuracy, teamwork, and patient-centered care, with a focus on connecting Care. Casual/Relief position, day shifts, with Saturday/Sunday days off; posting ends 02-Oct-2026.

Qualifications

• Completion of Grade 12 or equivalent.
• Post-secondary certification in Medical Office Administration, Unit Clerk or equivalent required; Completion of Medical Terminology course is required.
• Connect Care experience/proficiency required; strong communication and organizational skills.

Responsibilities

• Greet patients and verify patient information.
• Schedule diagnostic testing and clinic appointments.
• Ensure patient charts are complete and filed.
• Collaborate with ophthalmologists, residents and staff to support daily clinic activities.

Skills

Communication

Organization

Keyboarding

Connect Care

Education

Medical Office Administration

Unit Clerk

Medical Terminology

Job description

Reporting to the Manager of the Eye Clinic, this position is one of a group of Administrative Support III staff that provide comprehensive support to the daily clinical activity. The incumbent will work collaboratively with a team of ophthalmologists, residents, ophthalmic personnel, nurses, medical students, and community offices to ensure that patients are seen in a timely and efficient manner. Duties include but will not be limited to: greeting patients, verifying patient information, scheduling of diagnostic testing and clinic appointments, ensuring patient charts are complete and filing. This job might be for you if: You pay attention to the details. You want to do it right, every time, you think on your feet, you like learning new things and you can learn quickly, when things change you change with it easily. Friendly personality with the desire to work with the public. You like helping people. You like to go above and beyond. Alberta Health Services has a strong commitment to putting our patients and families at the centre of our care model. This phrase also refers to how we treat one another in our workplace — with respect, dignity, and inclusiveness. We are energetic, talented, and passionate and seek others like us. The Eye Institute of Alberta is the only hospital-based comprehensive eye treatment centre in northern Alberta. The Royal Alexandra Hospital Outpatient Eye Clinic is located in the heart of Edmonton, and we embrace our inner city-ness! We are a training centre for Residents, Medical Students and Ophthalmic personnel. The Royal Alex is a great place to learn and develop in your career.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Eye Institute of Alberta
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 02-OCT-2026
• Employee Class: Casual/Relief
• Date Available: 12-OCT-2026
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Eye Institute of Alberta
• Primary Location: Royal Alexandra Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 02-OCT-2026
• Employee Class: Casual/Relief
• Date Available: 12-OCT-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Post-secondary certification in Medical Office Administration, Unit Clerk or equivalent required. Completion of Medical Terminology course is required and may be demonstrated through a written test. Exceptional communication and organizational skills with the ability to prioritize in a fast-paced environment are essential. Connect Care experience/proficiency required. Ability to work independently and be self-directed. Strong interpersonal skills to work as part of a team. A strong commitment to providing Patient and Family Centered Care is essential for this position. Physical demands include long hours of sitting, standing, and walking within program. Previous experience in data entry and high level of keyboarding is required.

Preferred Qualifications:

MOA/Unit Clerk experience in a high acuity setting is preferred. Previous recent ophthalmology experience preferred. Relevant education & experience may be considered. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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