Administrative Support III

Alberta Health Services; Lethbridge; On-site; CAD 35,000 - 43,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support III to support patient registration and admission services at Chinook Regional Hospital. This role requires advanced administrative skills and the ability to handle complex procedures within the SZ CHIR HOSP Registration unit.

Primary duties include interviewing patients, processing admissions, and ensuring accurate data entry across registration areas. Training will cover privacy, medical terminology, and Connect Care systems.

Qualifications

• Completion of Grade 12 or equivalent is required.
• Working knowledge of Microsoft Outlook, Word, and Excel is required.
• Medical Terminology and keyboarding proficiency are essential; testing will be administered.
• Knowledge of privacy and disclosure legislation governing patient information is required.
• Ability to work independently and in a team with strong communication and interpersonal skills.
• Detail-oriented, professional, and able to manage stress with tact and empathy.
• Able to prioritize workload and adapt to interruptions in a fast-paced environment.

Responsibilities

• Interview patients/parents to obtain accurate information.
• Process inpatient and outpatient admissions and registrations across multiple registration areas.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Medical Terminology

Keyboarding

Communication

Interpersonal skills

Attention to detail

Teamwork

Stress management

Education

Grade 12 or equivalent

MOA program (preferred)

Tools

Connect Care Patient Access

Netcare

Person Directory

Job description

The Administrative Support III - Registration position reports to the Team Lead and Supervisor, RSPI Southwest Zone. Under general supervision, this role performs a variety of administrative duties related to patient registration and admission services. Key responsibilities include interviewing patients and/or parents to obtain accurate information and processing inpatient and outpatient admissions and registrations across various registration areas within Chinook Regional Hospital.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Health Shared Services
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: SZ CHIR HOSP Registration
• Primary Location: Chinook Regional Hospital
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 01-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 12-OCT-2026
• Temporary End Date: 27-SEP-2027
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Transition Company: Health Shared Services
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: SZ CHIR HOSP Registration
• Primary Location: Chinook Regional Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 01-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 12-OCT-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Nights, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Working knowledge of Microsoft Outlook, Word, and Excel is required. Medical Terminology and keyboarding proficiency are essential; testing will be administered for both. Knowledge of legislation governing the access, privacy, and disclosure of patient information is required. Demonstrated ability to work independently and collaboratively within a team, supported by strong communication and interpersonal skills. Proven attention to detail, sound judgment, and the ability to maintain a professional demeanor while managing stressful situations with empathy, sensitivity, courtesy, and tact. Able to prioritize workload, adapt to frequent interruptions, and perform effectively in a fast-paced environment. Must be available to work all shifts based on operational requirements. Only candidates who meet the qualifications outlined in this posting will be contacted.

Preferred Qualifications:

Completion of a Medical Office Assistant (MOA) program or equivalent is preferred. Previous experience in a medical office setting, switchboard operations, and familiarity with Connect Care Patient Access, Netcare, and Person Directory are considered assets.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We're passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it's about putting patients' and families' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.