Administrative Support III

Primary Care Alberta; Medicine Hat; On-site; CAD 35,000 - 43,000; Full time

Job summary

Primary Care Alberta in Medicine Hat seeks an Administrative Support III to greet clients, register them for programs, and provide frontline administrative support to the Public Health South team. You will manage phone lines, schedule appointments, maintain confidential records and assist with reports and meetings.

The role requires strong Microsoft Office skills, Health-care experience, and a collaborative, customer-focused approach. Temp full-time position with afternoon/evening shifts.

Qualifications

• Completion of Grade 12 or equivalent.
• Minimum 3 years administrative support experience, at least 1 year in a health care facility.
• Strong working knowledge of Microsoft Outlook, Word and Excel.
• Experience with Public Health computer applications (Meditech, Netcare, AVBS, Genesys, Connect Care, CDOM, ER4, AVI).
• Excellent oral and written communication; ability to work in a multidisciplinary team.
• Self-directed, fast-paced with strong prioritization and problem-solving skills.

Responsibilities

• Welcoming, greeting and registering clients for programs.
• Customer service, patient registrations and scheduling of appointments.
• Answering phones and maintaining confidential client charts.
• Filing, faxing and maintaining office supplies and inventory.
• Data entry, inputting and validating information; generate reports.
• Assist with timekeeping, agendas, minutes and huddles/meetings.
• Orientation and mentoring of new admin staff; general clerical support for Public Health.

Job description

This position is part of the Primary Care Alberta (PCA) Public Health South department and is located at Medicine Hat Community Health and is responsible for warmly welcoming, greeting, and registering clients for our programs, serving as a key point of contact for community members and those seeking our services. In addition, as an Administrative Support III you will carry out administrative activities in support of our departments, interdisciplinary teams and/or other stakeholders. Your key responsibilities include customer service, completing patient registrations, scheduling of appointments, answering the phones, maintaining confidential and comprehensive client charts, filing, and faxing as required, maintaining inventory and ordering and stocking of office/program supplies, as well as inputting and validating data. Your additional responsibilities may also include maintaining waitlists, generating reports and various documents, completing timekeeping, creation of agendas and minutes and facilitation of huddles/meetings, participates in orientation and mentoring of new admin support team members, and assisting with a variety of general clerical activities in support of Public Health department operations. This position also includes TB/CDC duties and support of the clinical educators and team leads.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Public Health Nursing Rurals
• Primary Location: Medicine Hat Community Health
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 19-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 29-OCT-2026
• Temporary End Date: 02-MAY-2027
• Length of Shift in weeks: 12
• Shifts per cycle: 60
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Driver's License, Vehicle Provided

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Public Health Nursing Rurals
• Primary Location: Medicine Hat Community Health
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 19-OCT-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 29-OCT-2026
• Temporary End Date: 02-MAY-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 60
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Minimum 3 years administrative support experience, at least 1 year of that within a health care facility.Strong working knowledge and use of Microsoft Outlook, Word and Excel.Excellent working knowledge of Public Health computer applications, including Meditech, Netcare, AVBS, Genesys, Connect Care, CDOM, ER4, AVI.Effective communication skills required – oral and written.Experience working in multi-disciplinary teams.Demonstrated ability to work in a self-directed, fast paced environment.Demonstrated ability to maintain a positive attitude while being adaptable to change.Demonstrated ability to be warm, welcoming, respectful, patient and non-judgmental in working with the public and with colleagues.Strong prioritization and problem-solving skills and ability to make decisions with minimal guidance, where appropriate for role.

Preferred Qualifications:

Graduate of a post-secondary administrative support program.Previous public health experience.Administrative support experience within a health care facility.Experience with data entry of immunizations.Experience with meeting minute taking.Experience ordering/maintaining program supplies.

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