Administrative Support III

Alberta Health Services; Edmonton; On-site; CAD 35,000 - 43,000; Part time

Job summary

Alberta Health Services invites applications for an Administrative Support III at the Eye Institute of Alberta, Royal Alexandra Hospital outpatient eye clinic in Edmonton. The role involves greeting patients, verifying details, scheduling tests and appointments, and ensuring charts are complete, with a focus on timely, high-quality patient care.

Casual/Relief position requiring Grade 12, MOA/Unit Clerk cert, Medical Terminology, and Connect Care proficiency; strong communication and organization

Qualifications

• Completion of Grade 12 or equivalent.
• Post-secondary certification in Medical Office Administration, Unit Clerk or equivalent required.
• Completion of Medical Terminology course is required and may be demonstrated through a written test.
• Exceptional communication and organizational skills with the ability to prioritize in a fast-paced environment are essential.
• Connect Care experience/proficiency required.
• Ability to work independently and be self-directed.
• Strong interpersonal skills to work as part of a team.
• A strong commitment to providing Patient and Family Centered Care is essential for this position.
• Physical demands include long hours of sitting, standing, and walking within program.
• Previous experience in data entry and high level of keyboarding is required.

Responsibilities

• Greet patients and verify patient information.
• Schedule diagnostic testing and clinic appointments.
• Ensure patient charts are complete and filing.
• Collaborate with ophthalmologists, residents and staff to support daily clinic activities.

Skills

Attention to detail

Communication

Organizational skills

Self-directed

Team player

Education

Grade 12 or equivalent

Medical Office Administration certification

Medical Terminology course

Tools

Connect Care

Job description

Your Opportunity

Reporting to the Manager of the Eye Clinic, this position is one of a group of Administrative Support III staff that provide comprehensive support to the daily clinical activity. The incumbent will work collaboratively with a team of ophthalmologists, residents, ophthalmic personnel, nurses, medical students, and community offices to ensure that patients are seen in a timely and efficient manner. Duties include but will not be limited to: greeting patients, verifying patient information, scheduling of diagnostic testing and clinic appointments, ensuring patient charts are complete and filing. This job might be for you if: You pay attention to the details. You want to do it right, every time, you think on your feet, you like learning new things and you can learn quickly, when things change you change with it easily. Friendly personality with the desire to work with the public. You like helping people. You like to go above and beyond. Alberta Health Services has a strong commitment to putting our patients and families at the centre of our care model. This phrase also refers to how we treat one another in our workplace — with respect, dignity, and inclusiveness. We are energetic, talented, and passionate and seek others like us. The Eye Institute of Alberta is the only hospital-based comprehensive eye treatment centre in northern Alberta. The Royal Alexandra Hospital Outpatient Eye Clinic is located in the heart of Edmonton, and we embrace our inner city-ness! We are a training centre for Residents, Medical Students and Ophthalmic personnel. The Royal Alex is a great place to learn and develop in your career.

Description

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Eye Institute of Alberta
• Primary Location: Royal Alexandra Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 02-OCT-2026
• Employee Class: Casual/Relief
• Date Available: 12-OCT-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications

• Completion of Grade 12 or equivalent.

Additional Required Qualifications

• Post-secondary certification in Medical Office Administration, Unit Clerk or equivalent required.
• Completion of Medical Terminology course is required and may be demonstrated through a written test.
• Exceptional communication and organizational skills with the ability to prioritize in a fast-paced environment are essential.
• Connect Care experience/proficiency required.
• Ability to work independently and be self-directed.
• Strong interpersonal skills to work as part of a team.
• A strong commitment to providing Patient and Family Centered Care is essential for this position.
• Physical demands include long hours of sitting, standing, and walking within program.
• Previous experience in data entry and high level of keyboarding is required.

Preferred Qualifications

• MOA/Unit Clerk experience in a high acuity setting is preferred.
• Previous recent ophthalmology experience preferred.
• Relevant education & experience may be considered.