Administrative Support III

Primary Care Alberta; Edmonton; On-site; CAD 35,000 - 43,000; Part time

Job summary

Primary Care Alberta is seeking an Administrative Support III to join our Family Medicine Clinic at the Kaye Edmonton Clinic. You will support an interdisciplinary team and assist with complex administrative needs in a busy Connect Care clinic environment.

The ideal candidate has MOA training, at least 2 years in family medicine, and strong organizational and communication skills. Completion of Grade 12 is required, with flexible, patient-centered service as a priority.

Qualifications

• Completion of Grade 12 or equivalent.
• MOA program completion required.
• Minimum 2 years of experience in a family medicine setting.

Responsibilities

• Book comprehensive patient appointments according to clinic schedules and physician workflows.
• Support daily clinic operations and patient navigation in a fast-paced environment.
• Assist with daily clinic setup and collaboration with the interdisciplinary team.

Skills

Medical office administration

Strong communication

Multitasking

Team collaboration

Organizational skills

Education

Grade 12 or equivalent

Medical Office Assistant program (MOA)

Tools

Connect Care

Job description

Primary Care Alberta is seeking a dedicated and skilled Administrative Support III (Admin 3) to join our Family Medicine Clinic at the Kaye Edmonton Clinic. This is an excellent opportunity to support a busy family medicine practice led by academic physicians who provide comprehensive and complex primary care services. You will work closely with an interdisciplinary team of physicians, registered nurses, and medical office assistants, supporting a high functioning Connect Care clinic. Our clinic is proud to be recognized as the 2025 Primary Care Alberta Cares Award winner, celebrating our commitment to comprehensive, accessible, and patient-centered care across the lifespan.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Family Medicine, Kaye Edmonton Clinic Unit 1A
• Primary Location: Kaye Edmonton Clinic
• Multi-Site: Not Applicable
• FTE: 0.50
• Posting End Date: 09-NOV-2026
• Employee Class: Regular Part Time
• Date Available: 23-NOV-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 5
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Family Medicine, Kaye Edmonton Clinic Unit 1A
• Primary Location: Kaye Edmonton Clinic
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.50
• Posting End Date: 09-NOV-2026
• Employee Class: Regular Part Time
• Date Available: 23-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 5
• Shift Pattern: Days
• Days Off: As Per RotationMinimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Completion of a formal Medical Office Assistant (MOA) program. Minimum 2 years of experience in a family medicine setting. Demonstrated experience working directly with physicians, including: Booking comprehensive patient appointments as per clinic schedules and physician workflows. Strong critical thinking skills to support complex patient requests and daily patient navigation. Ability to prioritize, multitask, and remain flexible in a fast-paced clinic environment.Excellent communication skills with the ability to collaborate and coordinate effectively within a clinic team. Proficiency with Connect Care (required).Physical ability to meet the demands of the role, including: Walking, bending, twisting. Sitting for extended periods while answering phones and performing administrative tasks. Strong organizational abilities and attention to detail. The successful candidate will also share in supporting daily clinic set up as needed.

Preferred Qualifications:

Preference will be given to candidates that have the combined educational and family medicine experience requirements. Able to be flexible, and willing to learn, grow and collaborate within the clinic based on daily needs. Personable, kind and excellent problem solving, as well as able to navigate a large flow of patients, while keeping professional and following important clinic workflows.

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