Administrative Support III

Recovery Alberta; Calgary; On-site; CAD 35,000 - 43,000; Full time

Job summary

Recovery Alberta is seeking an Administrative Support III to join the Youth Substance Use and Mental Health Services team at the Youth Services Centre. You will handle high-volume administrative tasks, support clinicians and managers, and help maintain patient records and clinic workflows.

You will use Connect Care templates, manage databases, and coordinate appointments while upholding accuracy and confidentiality. Some evening work may be required, with days in a 7.75-hour shift structure.

Qualifications

• Completion of Grade 12 or equivalent.
• Experience with managing high-volume administrative tasks.
• Knowledge of Recovery Alberta and AHS systems preferred.

Responsibilities

• Provide administrative support to a high-volume clinic.
• Oversee operation of the clinic with management to identify issues.
• Develop and evaluate workflow processes and maintain databases.
• Support physician appointments and client charts.

Skills

Administrative support

Critical thinking

Organization

Communication skills

Multi-tasking

Education

Grade 12 or equivalent

Tools

Connect Care templates

Databases

Office software

Job description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Youth Substance Use and Mental Heath Services
• Primary Location: Youth Services Centre
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 09-OCT-2026
• Employee Class: Regular Full Time
• Date Available: 19-OCT-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Youth Substance Use and Mental Heath Services
• Primary Location: Youth Services Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 09-OCT-2026
• Employee Class: Regular Full Time
• Date Available: 19-OCT-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent.

Additional Required Qualifications

Youth Substance Use & Mental Health Services – Reporting to the Program Manager the Admin Support III provides administrative support to ensure the effective and efficient operation of a high-volume Child and Adolescent Addiction and Mental Health Clinic. The position is part of a small admin team that supports four services. The incumbent provides administrative support to a variety of staff including managers, psychiatrists, addiction counsellors, family counsellors and nursing. The daily tasks of this position vary and require sound judgment and advanced critical thinking, organization, decision making and communication skills. Significant multi-tasking and a comprehensive working knowledge of the Recovery Alberta and AHS systems are required to meet the competing demands of this position. Duties include, but are not limited to, working closely with management to oversee the operation of the clinic, proactively identifying issues and initiating resolution within scope of authority, developing, implementing and evaluating work flow processes, managing Connect Care templates, support physician appointments, taking, creating and closing client charts, taking and directing telephone calls, ordering and maintaining office supplies, acting as a resource to staff on technological and system issues, maintaining databases, photocopying and faxing, and performing general office duties. Some evening work may be required.

Preferred Qualifications

Experience working within a substance use/mental health service. ePeople time keeping experience is an asset.

Create and manage profiles for future opportunities.