Administrative Support III

Alberta Health Services; Calgary; On-site; CAD 35,000 - 43,000; Part time

Job summary

Alberta Health Services hospital network seeks an Administrative Support III/Clerk III in the Cardiovascular Labs at Rockyview General Hospital. The role focuses on patient referrals, front-desk check-ins, and precise day-to-day operations in a busy clinic environment.

Strong IT skills, privacy adherence, and effective communication in stressful settings are essential. Part-time FTE with day shifts and weekend days off is offered in a supportive team.

Qualifications

• Completion of Grade 12 or equivalent.
• Graduate of an accredited Unit Clerk or Medical Office Assistant program with Medical Terminology.
• Proficiency with Connect Care, Excel, Word, Outlook and Netcare.
• 1 year healthcare administrative experience in the past 2 years.
• Typing 45–55 wpm with 95%+ accuracy, lifting up to 20lbs.

Responsibilities

• Process and manage patient referrals per Path to Care guidelines.
• Greet and check in patients scheduled for appointments.
• Maintain privacy and confidentiality following FOIP and HIA.
• Use multiple IT systems to manage referrals and book patients.
• Balance workload and adapt to workflows across cardiology clinics.

Skills

Typing 45-55 wpm

Clear communication

Ability to work under stress

Multitasking

Interpersonal skills

Education

Grade 12 or equivalent

Unit Clerk or Medical Office Assistant program

Tools

Connect Care

Excel

Word

Outlook

Internet Explorer

Netcare

Job description

The Cardiovascular Labs (CV Labs) at Rockyview General Hospital is currently recruiting a permanent Part Time Administrative Support III/Clerk III for the Electrocardiography and Echocardiography department. The Clerk III is an essential part of the healthcare team and works to ensure efficiency in the day-to-day operations of the CV Labs. The Clerk III is responsible for management and processing of patient referrals in accordance with Path to Care guidelines. Greeting and checking in patients arriving for appointments is a key aspect of this role. The incumbent must possess sound computer skills and be comfortable using a variety of IT systems used to manage referrals and book patients. The incumbent must possess strong intrapersonal skills, demonstrate an ability to clearly communicate in stressful situations, and consistently execute attention to detail in work performance. This role also requires a strong ability to multi-task, successfully complete work while managing numerous interruptions, demonstrate flexibility to learn workflows associated with each diagnostic area or clinic, and independently implement problem solving strategies. Additionally, the Clerk III will maintain Alberta Health Services privacy standards at all times thereby prioritizing patient confidentiality. As such they will adhere to the Freedom of Information and Protection of Privacy Act (FOIP) and the Health Information Act. Rockyview General Hospital (RGH) is Calgary’s second largest tertiary care site. Located in the city’s Southwest, it provides acute, outpatient, critical care, surgical, medical, neonatal intensive care, mental health, seniors, women’s and emergency health services. The facility is home to two units dedicated to the Acute Geriatric Units (AGU) for the Calgary Zone. Each year, RGH sees approximately 47,000 Medical Outpatients.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Cardiovascular Labs
• Primary Location: Rockyview General Hospital
• Multi-Site: Not Applicable
• FTE: 0.65
• Posting End Date: 19-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 29-OCT-2026
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Cardiovascular Labs
• Primary Location: Rockyview General Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.65
• Posting End Date: 19-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 29-OCT-2026
• Hours per Shift: 5
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Graduate of an accredited Unit Clerk or Medical Office Assistant Program. Medical Terminology Course. Proficiency with the following IT systems: Connect Care; Excel; Word; Outlook; Internet Explorer; Netcare. Previous Unit clerk or administrative assistant III or IV experience. Ability to type 45-55 words per minutes with 95%+ accuracy. Ability to lift up to 20lbs. Ability to walk through unit. Ability to sit for most of the day, if needed.1 year of previous healthcare related administrative experience withing the past 2 years.

Preferred Qualifications:

Connect Care: Ambulatory Unit Clerk / Schegistrar and Cardiology Scheduler of Non-invasive Procedures roles. Previous Cardiovascular Lab experience including scheduling of procedures within past 12 months. Previous experience booking cardiac diagnostic testing. Customer service experience preferred. Minimum 3 months of ambulatory experience in the last 2 years preferred.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

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