Administrative Support II

Alberta Health Services (AHS); Sherwood Park; Sur place; CAD 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health benefits

Professional development

Résumé du poste

Alberta Precision Laboratories (APL) seeks an Administrative Support II to greet and assist patients, register them in the Wait Time system, and perform precise clerical tasks. You will follow privacy and safety guidelines while maintaining a professional, helpful demeanor in a fast-paced healthcare environment.

The role emphasizes teamwork, accuracy, and adherence to posted policies, with opportunities for professional development and competitive health benefits.

Qualifications

• Completion of Grade 12 or equivalent required.
• 1 year of customer service experience required.
• Post-secondary education in medical office admin is preferred.

Responsabilités

• Greet and triage patients and provide courteous service.
• Register patients from requisitions into the Wait Time system with accuracy.
• Perform general administrative tasks following privacy and safety policies.
• Collaborate with team and participate in process improvements.

Connaissances

Customer service

Data entry

Microsoft Office

Formation

Grade 12 or equivalent

Medical Office Assistant certificate

Medical Terminology training

Outils

Microsoft Office

Description du poste

Are you organized, adaptable, and personable with a knack for attention to detail, even in fast-paced, high-volume environments? If so, we have an exciting opportunity for you at Alberta Precision Laboratories (APL). As one of the first people our patients encounter, you'll create a positive, professional impression. Your excellent communication and interpersonal skills will help you greet and triage patients, providing them with exceptional customer service from the moment they arrive. In this role, you will quickly and accurately register patient from various requisitions into our Wait Time system and perform general administrative tasks with a high level of precision, ensuring all deadlines and benchmarks are met. You will follow all policies and procedures to ensure the privacy and safety of patients, coworkers, and yourself. You are self-led and accountable, taking ownership of your actions and learning from your mistakes. You develop positive, effective, and collaborative relationships within a team environment. With a commitment to personal leadership and promoting an inclusive, respectful workplace, you'll make a great addition to our team. As a wholly owned subsidiary of Alberta Health Services, APL delivers responsive diagnostic lab services to Albertans, contributing significantly to provincial healthcare. We offer competitive pay, opportunities for professional development, and comprehensive health and dental benefits. Join us at Alberta Precision Laboratories and thrive in a role where you can make a meaningful impact every day.

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

• Classification: Administrative Support II
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Patient Service Centre- Sherwood Park Athabasca
• Primary Location: Sherwood Park Athabasca
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 04-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 16-NOV-2026
• Temporary End Date: 30-JUN-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Days Off: As Per Rotation
• Minimum Salary: $23.28
• Maximum Salary: $28.29
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support II
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Patient Service Centre- Sherwood Park Athabasca
• Primary Location: Sherwood Park Athabasca
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 04-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 16-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $23.28
• Maximum Salary: $28.29
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

1-year of customer service experience.

Preferred Qualifications:

Relevant post-secondary education (E.g. Medical Office Assistant certificate).Medical Terminology and courses or training in customer service and or data entry.Experience with Microsoft Office.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.

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