Administrative Support Assistant

Altis; Edmonton; Hybrid; CAD 42,000 - 45,000; Full time

Benefits offered by this job

Benefits

Hybrid work

1-year contract

Job summary

Altis in Edmonton, AB is seeking an Administrative Assistant to support a financial services team on a 1-year contract. The role offers hybrid work with 2 days on-site and 3 days remote, focusing on correspondence, records management, and client/employee communication.

You will handle mail, draft documents, maintain records, and coordinate inquiries, gaining exposure to a process-driven environment and confidentiality responsibilities.

Qualifications

• Previous administrative or office support experience, preferably in a financial services or process-driven environment.
• Strong organizational skills and the ability to manage multiple tasks while meeting deadlines.
• Excellent written and verbal communication skills in English, with a professional, service-oriented approach.
• Comfort using office software, electronic records systems, and data entry tools.
• Strong attention to detail and the ability to handle sensitive information with confidentiality and care.
• A proactive, dependable attitude and willingness to collaborate and learn new processes.

Responsibilities

• You’ll manage incoming telephone inquiries, ensuring callers receive courteous and professional assistance.
• You’ll receive, organize, scan, and distribute incoming mail and documentation for processing.
• You’ll draft and send correspondence to employees, clients, and external service providers.
• You’ll update employee and client information, including contact details, banking records, and invoice data.
• You’ll investigate returned correspondence and coordinate accurate redistribution.
• You’ll retrieve and distribute requested records and files to support internal teams.
• You’ll assist with additional administrative activities to ensure smooth daily operations.

Skills

Administrative support

Organizational skills

English proficiency

Data entry

Confidentiality

Team collaboration

Job description

Location: Edmonton, AB (Hybrid, 2 days on-site and 3 days working from home)
Language: Strong written and verbal communication skills in English
Duration: 1-year contract, with potential for extension based on business needs
Compensation: $42,000 to $45,000 annually, with eligibility for benefits
Background Check Requirement: Must be eligible to obtain Reliability Security Clearance (A 5-year background check) and provide two professional references.

About the Opportunity
Are you someone who takes pride in staying organized, paying attention to the details, and helping others succeed? We're looking for Administrative Assistants to support a well-established organization in the financial services industry in Edmonton, AB.

You'll join a team where accuracy, collaboration, and dependable service are essential to keeping daily operations on track. From managing important correspondence to maintaining records and responding to inquiries, your work will help ensure employees, clients, and service providers receive timely, reliable support.

What's In It for You

• Enjoy a hybrid schedule with 2 days on-site and 3 days working from home.
• Access benefits while gaining valuable experience within the financial services industry.
• Be part of a welcoming, collaborative team that values reliability and attention to detail.
• Take on a 1-year contract with potential for extension based on business needs.
• Develop your skills through a variety of responsibilities and opportunities to learn.

Your Responsibilities

• You’ll manage incoming telephone inquiries, ensuring callers receive courteous and professional assistance.
• You’ll receive, organize, scan, and distribute incoming mail and documentation for processing.
• You’ll draft and send correspondence to employees, clients, and external service providers.
• You’ll update employee and client information, including contact details, banking records, and invoice data.
• You’ll investigate returned correspondence and coordinate accurate redistribution.
• You’ll retrieve and distribute requested records and files to support internal teams.
• You’ll assist with additional administrative activities to ensure smooth daily operations.

Skills and Qualifications

• Previous administrative or office support experience, preferably in a financial services or process-driven environment.
• Strong organizational skills and the ability to manage multiple tasks while meeting deadlines.
• Excellent written and verbal communication skills in English, with a professional, service-oriented approach.
• Comfort using office software, electronic records systems, and data entry tools.
• Strong attention to detail and the ability to handle sensitive information with confidentiality and care.
• A proactive, dependable attitude and willingness to collaborate and learn new processes.

All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.