Administrative Receptionist

Banque Nationale du Canada; Winnipeg; On-site; CAD 32,000 - 45,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community involvement

Virtual sleep clinic

Job summary

National Bank Equipment Finance seeks an Administrative Receptionist to be the friendly first contact for employees, clients, visitors, vendors, and partners. You’ll support daily office operations, manage reception activities, mail, and office supplies with professionalism and discretion.

Responsibilities include greeting guests, handling calls, coordinating mail, maintaining logs, and assisting committees and projects. Strong communication, organization, and MS Office skills are essential.

Qualifications

• High school diploma required; post-secondary education or relevant learning courses preferred.
• Minimum of 1 year of related administrative, reception, or front-line client service experience.
• Strong technical skills in Microsoft Outlook, Excel, and Word.
• Strong customer service orientation with professional interaction with employees, executives, clients, vendors, and visitors.
• Excellent organization and time management with ability to handle competing priorities in a fast-paced environment.

Responsibilities

• Greet employees, clients, vendors, and visitors in a professional and friendly manner, in person and by phone.
• Receive, log, sort, distribute, and track mail, courier items, and shipping labels.
• Coordinate postage and courier cost allocation and respond to inquiries.
• Monitor and order office supplies and validate invoices.
• Maintain visitor and employee key card access and reception records.
• Provide administrative support for office committees, projects, and engagement activities.

Skills

MS Outlook

MS Excel

MS Word

Customer service

Organization

Communication

Discretion

Education

High school diploma

Post-secondary education preferred

Tools

Microsoft Office Suite

Job description

A career as an Administrative Receptionist in Administration at National Bank Equipment Finance is to provide a professional, welcoming, and reliable first point of contact for employees, clients, visitors, vendors, and partners. In this role, you will support the daily operation of the office by managing reception activities, visitor coordination, mail and courier services, office supplies, and general administrative support.

Your role:

• Greet employees, clients, vendors, and visitors in a professional and friendly manner, in person and by phone.
• Receive, log, sort, distribute, and track incoming and outgoing mail, courier items, registered mail, faxes, and shipping labels.
• Coordinate postage and courier cost allocation, maintain postage meter funds, and respond to mail and courier-related inquiries.
• Monitor and order office and coffee supplies, validate invoices, and obtain required approvals.
• Maintain visitor & employee key card access, inventory, and reception process records.
• Report building issues, and provide administrative support for office committees, projects, filing, scanning, and engagement activities.

Your team:

This position reports to the Assistant Manager, Administration. You will work closely with Administration team members and interact regularly with employees across the organization, including senior executives, as well as external clients, vendors, couriers, visitors, and service providers. This role is suited to a service-oriented professional who enjoys supporting others, managing multiple priorities, maintaining organized office processes, and contributing to a positive workplace experience.

Required skills:

• High school diploma required; post-secondary education or relevant learning courses preferred.
• Minimum of 1 year of related administrative, reception, office services, or front-line client service experience.
• Strong technical skills in Microsoft Outlook, Excel, and Word.
• Strong customer service orientation with the ability to interact professionally with employees, executives, clients, vendors, and visitors.
• Excellent organization and time management skills, with the ability to manage competing priorities and deadlines in a fast-paced environment.
• Strong attention to detail and ability to maintain accurate logs, records, spreadsheets, and internal information.
• Ability to work independently, use sound judgment, resolve routine issues, and handle confidential information with discretion.
• Collaborative mindset with a willingness to support team engagement, knowledge sharing, and continuous improvement.

Languages:

Skills

Artificial Intelligence Diversity & Inclusion Teamwork Cybersecurity Empathy Initiative Learning Agility Resiliency

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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