Administrative Assistant - Junior (Onsite) JP899

Pathlion; Edmonton; On-site; CAD 32,000 - 45,000; Full time

Job summary

Pathlion is seeking a Junior Administrative Assistant onsite in Edmonton to support the annual statistics submission process. You will serve as a frontline contact for public bodies, ensuring accurate information, timely follow-up, and reliable reporting throughout the cycle.

The role requires strong attention to detail, clear communication, and the ability to manage multiple tasks while maintaining accurate records across tracking tools and documentation.

Qualifications

• Strong attention to detail in data handling.
• Clear written and verbal communication.
• Ability to manage multiple tasks and maintain records.

Responsibilities

• Monitor and respond to email inquiries about the annual statistics submission process in a timely, professional manner.
• Provide guidance to public bodies on submission requirements, timelines, and technical issues.
• Escalate unresolved issues to internal contacts when required.
• Update and maintain organizational and contact information for reporting agents.
• Reset passwords and provide basic system access support as needed.
• Run completion statistics and summary reports.
• Provide regular status updates to internal stakeholders and leadership.
• Track public body changes (new bodies, name changes, removals).
• Ensure updates are reflected in tracking tools and documentation.
• Maintain spreadsheets and records to support the annual statistics process.
• Review submissions for completeness and follow up on missing information.

Skills

Attention to detail

Clear communication

Multitasking

Tools

Spreadsheets

Job description

Job Openings Administrative Assistant - Junior (Onsite) JP899

About the job Administrative Assistant - Junior (Onsite) JP899

The Temporary Administrative Support position provides frontline administrative and coordination support for the annual statistics submission process. This role serves as a key point of contact for public bodies, ensuring accurate information, timely follow up, and reliable reporting throughout the submission cycle. The position requires strong attention to detail, clear communication skills, and the ability to manage multiple tasks while maintaining accurate records.

Key Responsibilities

Client and Inquiry Management

• Monitor and respond to email inquiries related to the annual statistics submission process in a timely, professional, and service oriented manner.
• Provide clear guidance and support to public bodies on submission requirements, timelines, and technical issues.
• Escalate complex or unresolved issues to the appropriate internal contacts when required.

Contact and Account Administration

• Contact public bodies to confirm, update, and maintain accurate organizational and contact information.
• Update reporting agent accounts, including adding, modifying, or deactivating access as required.
• Reset passwords and provide basic support related to system access and login issues.

Tracking, Reporting, and Data Management

• Run completion statistics and summary reports
• Provide regular completion status updates to internal stakeholders and leadership as requested.
• Track and document public body changes, including; new public bodies, name changes and removals
• Ensure all updates are accurately reflected in tracking tools, systems, and documentation.

Process Support and Quality Assurance

• Maintain spreadsheets, trackers, and records to support the annual statistics process.
• Review submissions for completeness and follow up with public bodies on missing information.