Administrative Assistant - Image Smiles Dental

Dental Corporation of America (DCA); Vancouver; On-site; CAD 34,000 - 39,000; Full time

Benefits offered by this job

RRSP matching

Competitive pay

Total rewards package

EFAP

Career development

Networking events

Work-life balance

Modern technology

Job summary

Image Smiles Dental in Vancouver is hiring an administrative assistant to welcome patients, manage schedules, and maintain patient records. This role supports smooth daily operations and enhanced patient experience in a busy dental practice.

The ideal candidate has at least one year of admin experience; familiarity with dental software is a plus. The office offers modern technology and a collaborative team environment, with regular daytime hours in a clinic setting.

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software is considered an asset.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them.
• Optimize the appointment schedule by ensuring the day is full, with limited gaps.
• Effectively manage recall system and accurately maintain patient database.
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence; manage and file all patient records and charts.

Skills

Administrative experience

Tools

Dental software

Job description

Get To Know Us:

Image Smiles Dental has been serving Vancouver and the surrounding communities for many years. Our practice offers a complete range of dental services, including general dentistry, Invisalign, cosmetic treatments, and dental care for children’s unique needs.

At Image Smiles Dental, we are committed to staying at the cutting edge of dental technology while effectively providing quality care. We utilize dental lasers, digital X-rays, VELscope Oral Screening, Digital Dental Impressions, Panoramic X-Rays, and Dynamic Surgical Navigation to support varying treatment plans.

We pride ourselves on providing quality dental care and 5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology.

Additionally, through working within the dentalcorpnetwork, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Our dental office is conveniently located overseeing a beautiful view of downtown Vancouver.

http://www.imagesmilesdental.com/

The wage range for this role is $25.00-$28.00/hour, depending on skills and experience.

Schedule:

• Monday-Thursday 9:30am-6pm
• Friday 7:30am-4pm

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.