Dental Receptionist - Life Dental

hellodent; New Westminster; On-site; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

RRSP matching

Total-rewards package

Gym discounts

Insurance savings

Employee Assistance Program

Job summary

Life Dental in New Westminster, BC is hiring a Dental Administrator to welcome patients, manage scheduling, and maintain accurate records. You will work on-site with our team to ensure smooth daily operations and high-quality patient care.

The role requires at least 1 year in dental administration and experience with dental software. A clinical background is a plus, and you will join a practice focused on community care and professional development.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Skills

Dental Administration

Dental software

Communication

Tools

Dental software

Job description

Get to Know Us:

Life Dental is a comprehensive care clinic that cares for all of your dental needs, from basic cleanings to complex surgeries. In addition to general dentistry and advanced procedures, we are at our core a community-centered clinic and believe strongly that all smiles matter. With state-of-the-art equipment and an expert team, we can take care of all our patient's needs in one clinic.

We pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Our office is in the heart of uptown New Westminster, BC at 6th and 3rd street.

https://www.lifedental.ca/

Schedule:Tuesday, Wednesday, and Thursday from 10:00 AM to 6:00 PM

What Sets Us Apart:

• Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this position is$25-$30/hour depending on skills, experience, and location.

Your Role:

• Welcome andassistpatients upon arrival, creating a warm and positive first impression
• Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps
• Effectively manage the recall system andmaintainaccurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year ofDental Administrationexperienceisrequired
• Experience with dental software programs isrequired
• Clinical backgroundis considered anasset

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.