Administrative Assistant II, Medical

University Health Network; Toronto; On-site; CAD 36,000 - 45,000; Full time

Benefits offered by this job

HOOPP pension plan

Transit access

Flexible work environment

Career development

Employee discounts

Job summary

University Health Network is seeking an Administrative Assistant II, Medical at the Princess Margaret Cancer Centre in Toronto. You will support physicians and patients, handling referrals, scheduling, and clerical tasks to ensure a smooth patient journey.

The role requires EPIC EMR experience, strong organizational skills, and the ability to work within an interdisciplinary team. This permanent full-time position offers a comprehensive benefits package and opportunities for professional

Qualifications

• Secondary school completion or equivalent.
• Post-secondary certificate in office/medical administration.
• 2 years of related administrative support experience.
• Experience using EPIC EMR for referrals and scheduling.
• Health-care environment experience is an asset.
• Second language is an asset (e.g., French).
• Knowledge of medical terminology is an asset.
• Excellent organizational and time management skills.
• Strong interpersonal, verbal and written communication skills.
• Able to work effectively in an interdisciplinary team.

Responsibilities

• Manage physician office phone line and patient inquiries.
• Assist with and track outgoing referrals for timely follow-up.
• Prepare clinics to ensure tests are ordered and reported prior to visits.
• Manage physician calendars, send meeting invites, and take minutes.
• Assist with patient care forms.
• Support academic needs of physicians (CV maintenance, promotions).
• Perform other duties as assigned.

Skills

Excellent organizational skills

Time management

Interpersonal communication

Written communication

Team collaboration

Education

Secondary School or recognized equivalent

Post-secondary office/medical administration certificate

Tools

EPIC EMR

Microsoft Office

Job description

• Compensation: CAD 26.14 - CAD 32.67 - hourly

Company Description

UHN is Canada’s No. 1 hospital and the world’s No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and its only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
Replacement or new role: New
Number of Vacancies: 1
Site:Princess Margaret Cancer Centre
Department: Division of Medical Oncology and Hematology
Reports to: Program Manager, Medical Oncology and Hematology
Salary: $26.14 - $32.67 per hour
Hours: 37.5hours per week
Shifts: Weekdays; Monday - Friday
Status: Permanent Full Time
Closing Date: November 13, 2026
Position Summary
The Division of Medical Oncology and Hematology (DMOH) at the Princess Margaret Cancer Centre is the most extensive program in Canada and is among the largest in North America. Our program supports extensive clinical, translational, and basic research initiatives including an extensive clinical trials program. Additionally, the DMOH endorses a comprehensive training program attracting both national and international fellows.

The Administrative Assistant II, Medicalposition supports physicians in DMOH with both clinical and administrative duties. The main function of this position is to support patients and physicians to ensure a smooth patient journey.

Duties

• Manage physician office phone line/digital messages and act as the primary contact for patients relating to physician specific matters
• Assist with and track outgoing referrals to ensure timely follow up by other medical specialists
• Help prepare clinics to ensure tests have been ordered and reported on prior to visits
• Manage physician calendars andsend out meeting invites, take meeting minutes as needed
• Assist in the completion of forms related to patient care
• Assist with academic needs of physician such as CV maintenance and promotions
• Other duties as assigned

Qualifications

• Completion of Secondary School or recognized equivalent
• Completion of a recognized post-secondary office/medical administration program at the certificate level or equivalent
• Two (2) years relatedadministrative supportexperience
• Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is required
• Previous on-the-job computer/word-processing in a Microsoft Office environmentispreferred
• Experience working in a health care environmentisan asset
• Fluency in a second language is considered an asset (e.g., French)
• Knowledge of medical terminologyisan asset
• Excellent organizational and time management skills
• Excellent interpersonal, verbal and written communication skills
• Able to operate effectively in an interdisciplinary team

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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