Administrative Assistant II

University Health Network; Toronto; On-site; CAD 36,000 - 45,000; Full time

Benefits offered by this job

Competitive offer packages

HOOPP pension plan

Transit access and UHN shuttle

Job summary

University Health Network in Toronto is seeking a Medical Administrative Assistant II to support the Division of Cardiovascular Surgery. The role emphasizes word processing, reception duties, and maintaining confidential records to ensure smooth clinical operations.

Ideal candidates have a diploma in medical office administration and several years of related experience, with strong organization, communication, and teamwork skills. The position is permanent full-time at 37.5 hours weekly.

Qualifications

• Completion of a recognized post-secondary medical office administration program at the diploma level or equivalent.
• Three (3) years related medical administrative support experience.
• Excellent organizational, time management, and prioritization skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.

Responsibilities

• Provide word processing/typing for moderately complex documents.
• Reception responsibilities with confidential filing and retrieval.
• Arrange small to mid-size meetings/events.
• Perform moderately complex billing and budgetary functions for multiple cost centers.
• Provide supervision to lower classified administrative staff.

Skills

Organizational skills

Time management

Verbal and written communication

Interpersonal skills

Customer service

Confidentiality

Teamwork

Judgment under pressure

Medical terminology

Education

Medical office administration diploma

Tools

EPIC EMR

Job description

• Compensation: CAD 26.14 - CAD 32.67 - hourly

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto General Hospital
Department: Cardiovascular Surgery
Reports to: Physician
Salary Range: $26.14 to $32.67 per hour
Hours: 37.5 hours per week
Shifts: Days
Status: Permanent Full-Time
Closing Date: November 4, 2026

Position Summary:
The MEDICAL ADMINISTRATIVE ASSISTANT II exercises considerable judgment/independence and utilizes knowledge of medical terminology/moderately advanced functions to provide secretarial and clerical services, in support of the Division of Cardiovascular Surgery.

Duties:

• Utilizing knowledge of medical terminology and moderately advanced functions to provide word processing/typing services to facilitate the production of moderately complex documents/materials for assigned personnel
• Drawing upon knowledge of medical terminology and senior secretarial experience to provide efficient and effective reception responsibilities; organizing, modifying, and maintaining confidential electronic/paper filing/retrieval methods, systems and/or formats
• Arranging small to mid-size formal and informal meetings/events
• Performing moderately complex billing and budgetary functions for multiple cost centers;
• Providing functional supervision and leadership to lower classifiedadministrative positions
• Ensuring efficient operation of the office, within scope of authority
• Performing other relatedoffice support activities; performing cross-functional duties, as assigned or requested; performing other duties consistent with the job classification, as required

Qualifications

• Completion of a recognized post-secondary medical office administration program at the diploma level or equivalent
• Three (3) years related medicaladministrative supportexperience
• Excellent organizational, time management, and prioritization skills
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent knowledge of medical terminology
• Excellent knowledge of health care, organizational/office practices, procedures and standards
• Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to patients
• Ability to maintain and protect patient confidentiality
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work well under pressure
• Ability to use good judgment is assessing difficult situations
• Experience working in a health care environment an asset
• Experience using EPIC EMR an asset

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.