Administrative Assistant I

University Health Network; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

University Health Network is seeking a permanent full-time clerical role at Toronto Western Hospital. This position involves performing reception responsibilities, organizing patient charts, and providing essential clerical support. The ideal candidate will have strong organizational skills, clerical experience, and familiarity with medical terminology. UHN offers an inclusive workplace with comprehensive benefits and opportunities for development.

Benefits

Competitive offer packages

Flexible work environment

Opportunities for development and promotions

Corporate discounts (travel, restaurants, etc.)

Qualifications

• Two years related clerical experience required.
• Knowledge of medical terminology and office practices.
• Ability to work effectively in stressful situations.

Responsibilities

• Performing reception responsibilities and clerical support.
• Organizing and maintaining patient charts/filing systems.
• Scheduling and coordinating appointments.

Skills

Organizational skills

Interpersonal skills

Communication skills

Problem solving

Data entry

Education

Completion of Grade XII

Post-secondary office administration program

Tools

Microsoft Office

Job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union

Number of vacancies: 1

Site: Toronto Western Hospital

Department: Krembil Brain Institute - Movement Disorder Clinic

Reports to: Manager

Hours: 37.5 hours per week

Shifts: Mon-Fri 0800-1600

Status: Permanent Full-Time

Closing Date: June 24, 2025

Duties

• Performing reception responsibilities
• Providing clerical support
• Triaging referrals (as required)
• Organizing and maintaining patient charts, electronic and paper information filing systems
• Performing patient administration functions including scheduling and coordinating appointments/meetings/events
• Maintaining written and/or electronic calendar/schedules, etc
• Coordinating unit administrative functions
• Ensuring the efficient operation of the unit, within the scope of authority
• Maintaining billing records
• Performing other duties consistent with the job classification, as required
  
  
  

Qualifications

• Completion of Grade XII
• Completion of a recognized post-secondary office administration program at the certificate level or equivalent preferred
• Two (2) year related clerical experience required
• Previous on-the-job word processing and spreadsheet experience required; experience working in an Microsoft Office software environment
• Experience working in a health care environment
• General knowledge of office practices, processes and procedures
• Knowledge of medical terminology
• Knowledge of Emergency Assistance Codes
• Excellent organizational, time management and prioritization skills
• Very good interpersonal and customer service skills
• Good data entry/keyboarding skills
• Good verbal and written communication skills
• Good problem solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations
  
  
  

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
  
  
  

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.