Administrative Assistant - Brush Dental (Renfrew)

Brushdental; Vancouver; Hybrid; CAD 39,000 - 48,000; Full time

Benefits offered by this job

Health Spending Account

Dental Benefits

RRSP matching

EFAP

Career development

Work-life balance

Job summary

Brush Dental (Renfrew Street) in Vancouver is seeking a full-time Dental Administrator to join our two vibrant locations. You will greet patients, optimize the appointment schedule, and maintain accurate patient records with a friendly, professional approach.

We offer a Health Spending Account, dental benefits, RRSP matching, EFAP, career development, and a supportive team focused on excellence in care and work-life balance. Competitive wages will be discussed during interview.

Qualifications

• Minimum 3 years of administration experience.
• Clinical background and experience with Cleardent dental software considered an asset.
• Cantonese fluency is a strong asset.

Responsibilities

• Greet and assist patients as they arrive and create a positive first impression.
• Optimize the appointment schedule to keep the day full with minimal gaps.
• Effectively manage recall systems and accurately maintain the patient database.
• Handle patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and file all patient records and charts.

Skills

Customer service

Scheduling

Communication

Organizational skills

Tools

Cleardent

Job description

About us:

At Brush Dental (Renfrew Street), we’re proud to serve Vancouver with top-quality dental care across our two convenient locations. Our patient-centered approach, combined with the latest dental technology, ensures an exceptional experience for both our patients and team members.

Join us as a full-time Dental Administrator and enjoy the opportunity to work at two vibrant locations, where you’ll be part of a supportive, professional team dedicated to excellence in dental care. If you’re passionate about making a difference in patients' lives, we’d love to hear from you!

This position offers a Health Spending Account, Dental Benefits, and competitive wages.

Schedule:

• Monday to Thursday 9:15 - 6:15

• Friday 9:00 - 5:15

• 1 hour for lunch

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

• Attend social and CE events to network with dental professionals in your community

• Work-life balance and flexibility

• Access to modernized technology to provide optimal oral care to patients

The wage range is from $28.00 to $35.00 per hour depending on experience. Hourly wage is determined based on the candidate's work experience and will be discussed during the interview process.

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them

• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

• Effectively manage recall system and accurately maintain patient database

• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 3 year of administration experience

• Clinical background and experience with Cleardent dental software programs considered an asset

• Cantonese fluency is a strong asset.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.