Administrative Assistant

CAA Niagara; Thorold; On-site; CAD 58,000 - 65,000; Full time

Job summary

CAA Niagara in Thorold, ON is seeking an Administrative Assistant to provide day-to-day support to the President & CEO and the Senior Leadership Team. This role handles confidential information with discretion and collaborates with the Board of Directors, building strong relationships across the organization.

The position requires a 2-year college diploma in Office Administration and 3–5 years of experience.

Qualifications

• Maintains confidentiality at all times.
• Ability to work independently with minimal supervision.
• Excellent organization and attention to detail.

Responsibilities

• Manage the President & CEO’s calendar and priorities.
• Coordinate travel arrangements and expense reporting.
• Plan meetings and events for SLT and Board committees.
• Support SLT budgets and expense tracking.
• Prepare presentation materials for various audiences.
• Assist with projects as needed.

Skills

Confidentiality

Independent work

Organizational skills

Interpersonal skills

Microsoft Office

Education

2-year college diploma in Office Administration

Tools

Microsoft Office

Job description

Job Description

Posted Tuesday, August 4, 2026 at 4:00 AM

Who We Are

CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.

A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!

Location: Thorold, ON

Status: Full-Time Permanent, On-Site (with ad‑hoc flexibility)

About the Role

The Administrative Assistant provides day-to-day administrative support to the President & CEO and the Senior Leadership Team. This role also supports coordination with the Board of Directors, working closely with the Board Secretary. A highly organized and proactive individual, the Administrative Assistant handles confidential information with discretion and builds strong working relationships across the organization.

The expected salary range for this role is $58,000.00-$65,000.00. Placement within this range will be determined based on the successful candidate’s qualifications, skills, and experience.

Key Responsibilities

CAA Niagara’s Administrative Assistant will support administrative functions, including:

• Managing the President & CEO’s calendar (short- and long-term), including scheduling meetings, coordinating availability, and prioritizing requests
• Coordinating travel arrangements and completing expense reports
• Planning and coordinating meetings and events involving the President & CEO and Senior Leadership Team, including logistics, venues, catering, and technology
• Supporting logistics for Board and Committee meetings in partnership with the Board Secretary (e.g., catering/A/V/room set up)
• Supporting company events such as offsites, employee events, retirements, and holiday functions
• Preparing presentation materials for a variety of audiences (Senior Leadership Team, employee Town Halls)
• Assisting with SLT-related budgets and expense tracking
• Providing administrative support for additional projects or initiatives as required

Qualifications & Skills

• Professional in maintaining a high level of confidentiality;
• Self-starter tendencies with the ability to work independently;
• Strong organizational skills with excellent attention to detail
• Strong interpersonal skills and ability to build relationships with key stakeholders (Executive team, Board of Directors, other CAA clubs, and employees at all levels in the organization)
• Proficient in Microsoft Office (Word, PowerPoint, Excel)
• Excellent organizational skills, ability to prioritize multiple/conflicting priorities with a focus on quality

Education & Experience

• 2‑year college diploma in Office Administration, Public Administration, Business Administration
• 3-5 years of experience in administrative role

Working Conditions

• Working in an office environment with frequent interruptions
• Frequent work outside regular business hours

Interview Process

Our process is designed to provide a full picture of how you would contribute to our team:

• Pre-screening call
• In-person interview and assessment
• Background and references
• Offer

CAA Niagara does not currently use artificial intelligence in screening or selection of applicants.

CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at [e-mail]

We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.