Academic Office Administrator

Niagara College; Golden Horseshoe; Hybrid; CAD 44,000 - 51,000; Full time

Job summary

Niagara College invites applications for an Academic Office Administrator in the School of Media, located at the Welland Campus. The position is Appendix D, temporary (Sept 2026 to Dec 2026) with a starting hourly rate of 32.10 CAD, paying up to 37.04 CAD for a 35 hour work week.

Some remote work is possible, with most duties on campus. The candidate will support the Associate Dean, manage calendars, schedules, and program coordination, and produce routine reports and documentation to ensure

Qualifications

• Two (2) year diploma in any field of study.
• Minimum of three (3) years' experience working in an office administration environment with an educational, government, or large business environment.
• Understanding of electronic reporting systems, and ability to compile and analyze electronic reporting to multiple stakeholders.
• Strong knowledge of Microsoft Excel.
• Excellent communication skills, both verbal and written.

Responsibilities

• Manages Associate Dean's calendar and electronically schedules meetings and events.
• Reviews student and faculty schedules, gathers feedback from program coordinators and provides a summary to the Associate Dean for consideration and submission to scheduling department.
• Coordinates activities related to Program Quality Assurance cycles, including minute-taking, meeting coordination, agenda preparation, room bookings and other tasks in collaboration with Centre for Academic Excellence (CAE) staff.
• Analyzes the organization of work assignments, scheduling requirements in labs and classrooms.
• Updates academic documentation required for program changes, course outline modifications, delivery mode adjustments, and textbook updates.
• Compiles and generates information reports arising from the daily academic operation, which may include absence reports, part time payroll reports, overtime reports, Standard Workload Form (SWF) overtime reports, and liaises with various college depts if discrepancies occur.

Skills

Communication skills

Verbal communication

Written communication

Education

Two-year diploma

Tools

Microsoft Excel

Job description

Located in the heart of the Niagara Region – just minutes from one of the world’s most well-known tourism destinations – Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara‑on‑the‑Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.

Applications are invited for the position of Academic Office Administrator in the School of Media, located at the Welland Campus. The starting hourly rate is $32.10/hr (Pay Band F - $32.10/hr to $37.04/hr) for a 35 hour work week. Additional hours may be required as necessary. This is an Appendix D, temporary position as per Article 17.3.1 of the Support Staff Collective Agreement and is set to commence in September 2026 and will conclude in December 2026. It may be subject to an extension by mutual agreement of the parties.

Reporting to the Associate Dean, School of Media, this exciting role will provide academic administrative support to the Associate Dean, ensuring smooth daily operations of the school as well as planning for future semester requirements. This role is the first point of contact for staff, students, other college departments and members of the public seeking to engage with the school.

The Academic Office Administrator is a key role in the success of the operation. This position requires a high level of professionalism and confidentiality while performing duties, the ability to work independently, and exercise initiative and empathy while interacting with college staff, students, and the public.

Responsibilities

• Manages Associate Dean's calendar and electronically schedules meetings and events
• Reviews student and faculty schedules, gathers feedback from program coordinators and provides a summary to the Associate Dean for consideration and submission to scheduling department
• Coordinates activities related to Program Quality Assurance cycles, including minute-taking, meeting coordination, agenda preparation, room bookings and other tasks in collaboration with Centre for Academic Excellence (CAE) staff
• Analyzes the organization of work assignments, scheduling requirements in labs and classrooms
• Updates academic documentation required for program changes, course outline modifications, delivery mode adjustments, and textbook updates
• Compiles and generates information reports arising from the daily academic operation, which may include absence reports, part time payroll reports, overtime reports, Standard Workload Form (SWF) overtime reports, and liaises with various college depts if discrepancies occur
• Analyzes various Peoplesoft reports to support the Associate Dean in decision making
• Collects textbook requests and changes, working with the campus bookstore to ensure supply are available for upcoming term
• Provides support and coordination for academic events
• Provides support to faculty and support staff by addressing routine inquiries/requests
• Triages and responds to student issues, providing referrals and next steps
• Coordinates the collection of time sheets for all part time staff and records this information for accurate recording and submission for part time payroll

Qualifications

• Two (2) year diploma in any field of study
• Minimum of three (3) years' experience working in an office administration environment with an educational, government, or large business environment
• Understanding of electronic reporting systems, and ability to compile and analyze electronic reporting to multiple stakeholders
• Strong knowledge of Microsoft Excel
• Excellent communication skills, both verbal and written

Niagara College is a place-based organization, and all positions are primarily based on campus. On-campus work allows for close collaboration and a strong team culture. While most work will be done in the office, we offer the flexibility for some remote work, as the job allows.

Niagara College is strongly committed to diversity and inclusion within its community. We offer an inclusive work environment and welcome applications from all qualified individuals who believe they can contribute to further enhancing campus diversity and equity efforts. If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.

Note: Credentials obtained outside of Canada require an evaluation to determine the Canadian educational equivalence. This evaluation must support the educational requirements for the position as a condition of employment. For further information, visit: World Education Services http://www.wes.org/ca/.

While we thank all applicants, only those selected for an interview will be contacted