administrative assistant

CWC Immigration Solutions; Surrey; On-site; CAD 60,000 - 65,000; Full time

Job summary

CWC Immigration Solutions is seeking an entry-level Administrative Assistant to coordinate office operations in Surrey, BC. The role involves managing communications, providing customer service, and handling daily operational tasks in a legal services setting. Candidates should have a secondary school certificate and be able to work independently with a strong focus on detail.

Qualifications

• Experience in immigration area.
• Ability to work independently.
• Experience with large caseload.

Responsibilities

• Coordinate the flow of information within the team.
• Provide customer service and respond to inquiries.
• Maintain inventory and order supplies.

Skills

Excellent oral communication

Organized

Team player

Attention to detail

Time management

Education

Secondary (high) school graduation certificate

Job description

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Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Business services
• Urban area
  
  

Responsibilities

Tasks

• Coordinate the flow of information within the team
• Direct and control daily operations
• Open and distribute mail and other materials
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Answer clients' inquiries and provide information
• Answer inquiries and provide information to customers
• Answer written and oral inquiries
• Perform general office duties
  
  

Experience and specialization

Area of work experience

• Immigration
  
  

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large caseload
• Work with minimal supervision
  
  

Personal suitability

• Excellent oral communication
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Dependability

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Legal Services

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