Administrative Assistant

RBC Dominion Securities; Hamilton; On-site; CAD 60,000 - 80,000; Part time

Job summary

RBC Dominion Securities is seeking a part-time Administrative Assistant in Ancaster, ON. The role supports a Portfolio Manager by managing client contacts, general administrative duties, and preparing client reviews. Successful candidates will have strong Microsoft Office skills and a commitment to providing exceptional client service in a dynamic team environment.

Benefits

Comprehensive Total Rewards Program

Opportunities for challenging work

Building close relationships with clients

Qualifications

• Strong Microsoft Office skills are required.
• Demonstrated skills in providing world-class client service.
• Exceptional verbal and written communication skills in English.

Responsibilities

• Responsible for serving incoming telephone and email contacts.
• Support the Portfolio Manager with administrative duties.
• Maintain client households according to investment policies.

Skills

Customer Service

Data Entry

Time Management

Tools

Microsoft Office Suite

Job description

Job Summary

Job Description

The RBC Dominion Securities Branch located in Ancaster, ON is looking for a part-time Administrative Assistant to join a Chairman’s Council team. By joining the team you will participate in maintaining, developing and growing the business by assisting the Portfolio Manager in an efficient and professional manner.

What Will You Do

• Responsible for the professional servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Portfolio Manager in general administrative duties in the management of client accounts
• Support the Portfolio Manager in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Monitor all pending transfers to ensure completion on a timely basis
• Maintain client households in accordance with the agreed upon Investment Policy Statement and within the respective account’s Know Your Client information
  
  

Must-have

• Strong Microsoft Office Suite skills
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Exceptional verbal and written communication skills in English
  
  

Nice-to-have

• Knowledge of RBC Dominion Securities’ systems and procedures, an asset
• Minimum of 2 years of experience in securities industry
• Enthusiastic, committed, and entrepreneurial spirit
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with client
  
  

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address:

259 WILSON ST E:HAMILTON

City:

HAMILTON

Country:

Canada

Work hours/week:

25

Employment Type:

Part time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-13

Application Deadline:

2025-06-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com