Administrative Assistant

Enterprise Solutions Inc.; Edmonton; On-site; CAD 41,328 - 48,216; Full time

Job summary

A technology solutions provider is seeking a detail-oriented professional for a mid-senior level role in supporting call-center and administrative activities. The ideal candidate must have a high school diploma, and a minimum of 2 years of experience using Microsoft Office Suite and CXone. Excellent communication skills and attention to detail are crucial. This position is based in Edmonton or Calgary and involves multitasking in a dynamic environment. Contract employment is offered with competitive pay ranging from CA$30 to CA$35 per hour.

Qualifications

• Experience in a call center handling phone/email inquiries and documenting details.
• At least 2 years of experience in relevant tools and environments.

Responsibilities

• Support team in a call-center and administrative environment.
• Work professionally with diverse groups.

Skills

Excellent verbal and written communication skills

Strong research, analysis, and problem-solving abilities

Clear communication skills working with diverse groups

Exceptional organizational and multitasking skills

Strong attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office Suite

CXone

Job description

Enterprise Solutions Inc. provided pay range

This range is provided by Enterprise Solutions Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$30.00/hr - CA$35.00/hr

Direct message the job poster from Enterprise Solutions Inc.

Strategic Talent Acquisition & Delivery | Workforce Solutions Expert | Driving Recruitment Excellence Across Global Markets | Passionate…

Job Description

Seeking a detail-oriented and organized professional to support our team in a call-center and administrative environment. The successful candidate must be able to work from Edmonton or Calgary due to datacenter proximity.

Must-Have Qualifications

Education: High School Diploma or GED.

Location: Must work from Edmonton or Calgary.

Soft Skills:

• Excellent verbal and written communication skills.
• Strong research, analysis, and problem-solving abilities. (2 years)
• Clear communication skills and ability to work professionally with diverse groups.
• Exceptional organizational and multitasking skills.
• Strong attention to detail.

Work Experience:

• Experience using Microsoft Office Suite. (2 years)
• Experience using CXone. (2 years)
• Experience in a call center environment handling phone/email inquiries and documenting details in a tracking system. (2 years)

Nice-to-Have Qualifications

• Post-secondary education in office administration (certificate, diploma, or degree).

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

Technology, Information and Media