Administrative Assistant

copeland; Brantford; On-site; CAD 50,000 - 60,000; Full time

Job summary

Copeland Canada is seeking an office administrator for our Brantford, Ontario headquarters. The role supports day-to-day office operations, greets visitors, manages communications, and coordinates events and catering.

The position is typically onsite, Monday through Friday, with local travel as needed. The successful candidate will have a high school diploma, strong MS Office skills, excellent organizational abilities, and superb written and verbal communication.

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license and reliable transport; local travel as needed.
• Prior administrative/office support experience.
• Experience with catering/banquet deliveries is a plus.
• Strong organizational and written/verbal communication skills.

Responsibilities

• Provide day-to-day administrative support and maintain files and records.
• Greet visitors and assist clients, vendors and employees professionally.
• Plan and coordinate events, catering, printed materials and logistics.
• Enter data into databases/spreadsheets and prepare reports as needed.
• Support multiple departments and adapt to changing priorities.

Skills

Microsoft Office

Typing 45 WPM

Organizational skills

Communication

Customer service

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Join Copeland at our Canadian Headquarters in Brantford, Ontario, where you'll play a highly visible role supporting employees, visitors, customers, vendors, and leadership teams. This position serves as a central point of coordination for office operations and employee engagement activities while helping create a welcoming, professional, and efficient workplace environment.

This is an excellent opportunity for someone who enjoys variety in their workday, takes ownership of responsibilities, is comfortable working with technology, and thrives in a role that combines office administration, event coordination, employee support, and operational organization. Over time, you'll become a trusted resource and key contributor to the day-to-day success of the site.

Responsibilities

• Administrative Support: Assist with day-to-day administrative tasks, including managing phone calls, emails, and correspondence. Maintain and organize files, documents, and records. Use a company credit card to purchase supplies in accordance with company purchasing policy and expense reporting guidelines.
• Client and Visitor Interaction: Greet and assist visitors, clients, or vendors. Provide courteous and professional assistance, directing inquiries or requests to the appropriate person or department.
• Event Management: book catering, organize all printed materials, grocery shopping, organize shipments for remote sessions, and event cleanup such as cleaning tables and washing dishes. Actively manage cleanliness and inventory levels for kitchen food supplies, office supplies and branded giveaways.
• Data Entry and Documentation: Input and manage data in databases or spreadsheets. Prepare reports, presentations, and other documentation as required.
• Support Various Departments: Collaborate with different teams to support specific projects, meetings or tasks. Be adaptable and ready to assist wherever necessary.

Requirements

• High School Diploma or equivalent required.
• Valid driver's license and access to reliable transportation required. Ability to travel locally as needed for office-related errands, event support, supply purchases, catering pickups, and other business needs.
• Previous Experience: Prior experience in an administrative or office support role. Experience in catering and banquet deliverables is advantageous but not mandatory.
• Organizational Skills: Ability to prioritize tasks and manage time effectively. Strong organizational skills to handle multiple responsibilities simultaneously.
• Communication: Excellent verbal and written communication skills. Ability to interact professionally with internal and external stakeholders.
• Attention to Detail: Keen attention to detail in tasks, documentation, and communication to ensure accuracy and quality.
• Adaptability: Flexibility to adapt to changing priorities and work environments. Willingness to take on new tasks and responsibilities as needed.
• Tech Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office equipment (printers, scanners, etc.). Minimum typing speed of 45 WPM.
• Ability to lift/carry up to 35 lbs.
• Technology Aptitude: Comfortable learning and navigating new software platforms with limited instruction. Ability to troubleshoot basic office technology issues, learn internal systems, and utilize software tools to support office operations.
• Self-Started Mentality: Demonstrated ability to work independently, ask questions, identify solutions, and take ownership of responsibilities with limited day-to-day direction.
• Inventory & Expense Management: Experience managing inventories, coordinating purchases, tracking supplies, reconciling expenses, or supporting office budgets is preferred.
• Customer Service Mindset: Professional, positive, and welcoming demeanor with the ability to serve as the first point of contact for employees, visitors, customers, and vendors
• *Must be authorized to work in Canada without sponsorship.

Compensation: CAD $50,000 - $60,000 annually

Position Type: Full-time, Non-Exempt and will typically be onsite Monday-Friday

Anticipated Start Date: On or after October 1, 2026