Administrative Assisstant 1

RiseMe; Toronto; On-site; CAD 32,000 - 40,000; Part time

Benefits offered by this job

Competitive offer packages

HOOPP (Healthcare of Ontario Pension</

Transit access

Flexible work environment

Development opportunities

Corporate discounts

Job summary

University Health Network (UHN) is seeking an Administrative Assistant I, General for the Urology Program. The role supports physicians and learners in a dynamic academic clinical setting, managing administrative tasks and receptions.

The position requires a Community College Diploma in General or Medical Office Administration, strong organizational skills, and experience with medical terminology. Epic scheduling, patient communications, and records management are key duties.

Qualifications

• At minimum, Community College Diploma in General or Medical Office Administration.
• At minimum, 1 year relevant experience, preferably in health care.
• Knowledge of medical terminology an asset.
• Experience working in health profession education/care programs and/or a research/academic environment preferred.
• Computer proficiency in Microsoft Office: Word, Access, PowerPoint, Outlook and Excel.

Responsibilities

• Manage patient schedules, appointments, and cancellations using the Epic system.
• Verify patient insurance coverage and process claims.
• Coordinate patient referrals and follow-up care with other healthcare providers.
• Respond to patient inquiries and concerns in a timely and professional manner.
• Assist medical staff with administrative tasks, such as preparing reports and correspondence.
• Maintain and organize patient medical records in a secure and confidential manner.
• Process release of information requests from patients, healthcare providers, and hospital management.
• Book surgeries and procedures for patients.
• Provide administrative support to medical staff, such as scheduling appointments and preparing reports.

Skills

Organizational skills

Time management

Interpersonal skills

Verbal communication

Written communication

Confidentiality

Ability to work under pressure

Teamwork

Education

Community College Diploma in General or Medical Office Administration

Tools

Microsoft Office

Word

Excel

Outlook

Access

PowerPoint

Job description

Union:Non-UnionNew or Replacement Position:ReplacementNumber of vacancies:1Site:Toronto Western HospitalDepartment:UrologyReports to:PhysicianSalary:$23.14 to $28.92 per hourHours:28 hours per weekShifts: DaysStatus: TemporaryPart-Time ( October 2027 )Closing Date: October 7, 2026

Position Summary

TheAdministrativeAssistant I, General is responsible forprovidingadministrativeand receptionsupport within the Urology Program at the University Health Network. This role involves managing a broad range of administrative responsibilities in a dynamic academic and clinical environment. The ideal candidate will be resourceful, detail-oriented, and able to manage multiple priorities while providing strong support to physicians and learners.

Duties

• Manage patient schedules, appointments, and cancellations using the Epic system. Verify patient insurance coverage and process claims
• Coordinate patient referrals and follow-up care with other healthcare providers
• Respond to patient inquiries and concerns in a timely and professional manner
• Assist medical staff with administrative tasks, such as preparing reports and
• correspondence
• Maintained and organized patient medical records in a secure and confidential
• manner
• Processed release of information requests from patients, healthcare providers,
• and hospital management
• Booking surgeries and procedures for patients.
• Provided administrative support to medical staff, such as scheduling
• appointments and preparing reports

• At minimum, Community College Diploma in General or Medical
• Office or equivalent Administration required
• At minimum, 1 year relevent experience, preferably in health care
• Knowledge of medical terminology an asset
• Experience working in health profession education/care programs
• and/or a research/academic environment preferred
• Computer proficiency required (Microsoft Office environment, Word,
• Access, PowerPoint, Outlook and Excel)
• Excellent organizational and time management skills
• Excellent interpersonal skills and demonstrated ability to work
• effectively, both independently and as a team member
• Excellent verbal and written communication skills
• Ability to effectively handle confidential matters and materials
• Ability to work well under pressure
• Knowledge of administrative, organizational/office practices,
• procedures and standards

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca