Administration Technician (Regular full-time)

Cégep Heritage College; Gatineau; On-site; CAD 39,000 - 51,000; Full time

Job summary

Cégep Heritage College in Gatineau, Canada, seeks an Administration Technician in Student Services to provide advanced administrative and operational support to the Director of Student Services. You will coordinate calendars, prepare reports, manage records, monitor budgets and purchasing, and assist in projects and events, helping implement Student Services priorities.

This role requires strong communication, organizational skills, and proficiency with Microsoft Office and institutional

Qualifications

• Diploma of collegial studies in Administration/Finance/Accounting required.
• Fluency in English (spoken, written) and intermediate French required.
• Strong communication and organizational skills preferred.

Responsibilities

• Coordinate the Director's calendar, meetings, communications, priorities and follow-up.
• Prepare agendas, presentations, reports, briefing notes, and other administrative documents.
• Maintain departmental records, databases, forms, contracts and confidential information.
• Generate and analyze reports to support operations and planning.
• Utilize institutional systems such as Omnivox, CLARA, Contact and other platforms.

Skills

Fluency in English

French (intermediate)

Education

Diploma of collegial studies in Administration or Finance or Accounting

Tools

Microsoft Office Suite

Job description

SALARY RANGE27.78$ - 37.08$

ROLE SUMMARY

TheAdministration Technician in Student Services provides advanced administrative, technical, and operational support to the Director of Student Services and the department. The holder of this position will assist in the coordination of administrative operations, manage departmental systems and records, support projects and events, prepare reports and documentation, monitor budgets and purchasing activities, and ensure the effective organization of departmental processes and communications. The incumbent serves as a key resource for administrative planning, data management, reporting, records maintenance, and operational follow-up while supporting the implementation of Student Services initiatives and strategic priorities.

DUTIES

• Coordinates the Director's calendar, meetings, communications, priorities, and administrative follow-up.
• Prepares agendas, presentations, reports, briefing notes, correspondence, and other administrative documentations.
• Performs complex administrative tasks and ensures technical support in writing, syntax of texts and presentation of documents.
• Maintains departmental records, filing systems, databases, forms, contracts, and confidential information.
• Generates, compiles, verifies, and analyzes reports and administrative data to support departmental operations and planning.
• Utilizes and maintains information within institutional systems such as Omnivox, CLARA, Contact, and other administrative platforms.
• Assists with the Coordination of departmental projects, initiatives, events, timelines, action plans, and organizational follow-up.
• Assists with budget monitoring, purchasing processes, invoices, expense reporting, contracts, vendor relations, and financial tracking.
• Supports the administration of Student Services programs, including the Food Security Initiative, by maintaining participant records, processing orders, tracking inventory, and preparing statistical reports.
• May be asked to coordinate the work of support personnel involved in technical operations or programs for which they are responsible and to train them.
• Assists with the Coordination of the logistics for orientations, convocation, awards ceremonies, workshops, and other Student Services activities and events.
• Participates to the elaboration of administrative procedures, templates, tracking tools, workflows, and continuous improvement initiatives to enhance departmental efficiency.
• Serves as a central administrative liaison between the Director, managers, staff, students, faculty, external partners, and service providers.
• Assists with audits, government reporting, data imports/exports, document verification, compliance requirements, and special projects as assigned.
• May be asked to act as back-up for some service duties or tasks.
• Performs other related tasks.

MINIMUM QUALIFICATIONS REQUIRED

• Minimum of a diploma of collegial studies in Administration or Finance or Accounting, or a diploma or attestation of studies whose equivalence is recognized by the competent authority.
• Fluency in English (spoken, written and comprehension), and an intermediate level of French (spoken and comprehension) are required.

ADDITIONAL QUALIFICATIONS

• Must possess excellent communication, organizational and interpersonal skills.
• Must have excellent analytical and problem-solving skills.
• Must be diligent, dynamic, creative and detail oriented.
• Must be able to work independently with minimal supervision and have the ability to work as part of a team.
• Must be resourceful and able to exercise good judgment.
• Must be able to work effectively with respect to deadlines and produce accurate results.
• Must be flexible and able to adapt quickly to different situations.
• Must have excellent customer service skills.
• Must have a strong work ethic and exercise discretion.
• Must have experience working with the Microsoft Office Suite (outlook, word, excel, etc.).