Administration Clerk

City of Regina; Regina; On-site; CAD 32,000 - 41,000; Part time

Benefits offered by this job

Health benefits

Educational support

In-house courses

Competitive compensation

Job summary

City of Regina invites applications for a Casual Administrative Clerk in the Transit Administration. The role handles clerical and receptionist duties to support day-to-day transit operations, requiring flexible shifts seven days a week during service hours.

This position is a term up to one year, based in Regina, Saskatchewan, with hourly wages at CAD 23.15 to CAD 29.58 (2024 rates). The City values equity, diversity, and inclusion and offers opportunities for growth.

Qualifications

• Grade 12 education plus office admin training, 50 WPM typing, 2–3 years of front-line admin experience.
• Knowledge of modern office procedures and equipment.
• Advanced proficiency in MS Office (Word, Excel, PowerPoint, Teams) and databases.
• Strong customer service and communication skills.
• Ability to work independently, maintain confidentiality, and meet deadlines.
• Willingness to work non-standard hours, including weekends and holidays.

Responsibilities

• Provide administrative support including correspondence, reports, scheduling, minutes.
• Deliver customer service to internal and external stakeholders.
• Manage records and filing systems; archiving and retrieval.
• Handle mail and correspondence tracking.
• Respond to service requests, document and follow up.
• Maintain Paratransit registrations, driver certifications, safety training data.
• Prepare data analyses and reports using spreadsheets and databases.
• Process Paratransit applications and invoices; maintain related records.
• Manage office operations: equipment, supplies, uniforms.
• Support special projects and other duties as required.

Skills

Communication

Organization

Time management

Attention to detail

Confidentiality

Professionalism

Education

Grade 12 education

Office administration training

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Teams

Database management systems

Job description

Job ID: 3756

Openings: Up to three (3)

Jurisdiction: Local 588

Division: City Operations

Department: Transit

Branch: Transit Administration

Location Name: Regina, Saskatchewan, CA

Type of Posting: Internal & External

Employment Type: Term up to one (1) year

Hourly Salary: $23.15 - $29.58 (2024 rates)

Date Posted: October 23, 2026

Closing Date: November 02, 2026

Land Acknowledgement

We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and Métis Nation, honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples.

Equity, Diversity & Inclusion

The City of Regina is an equal opportunities employer dedicated to fostering a respectful, collaborative, inclusive, and barrier-free workplace, allowing everyone to achieve their full potential. We value diversity as a key to our success and encourage all qualified candidates, including Indigenous peoples, people of colour, 2SLGBTQIAP+ individuals of all genders, people of disabilities, and members of equity-deserving communities, to apply.

The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please inform our Talent team and we'll collaborate with you to address your requirements.

Position Summary

Under the supervision of the Coordinator, Transit Administration, an employee in this position performs varied clerical, administrative, and receptionist duties pertaining to day-to-day operations in the Transit Department. This is a casual position. Due to the nature of transit operations, the role requires coverage seven days per week during service hours, including early mornings, evenings, late-night shifts and Statutory Holidays. Work schedules will be assigned based on operational requirements.

Key Duties & Responsibilities

• Provide comprehensive administrative support, including preparing correspondence and reports, scheduling meetings, responding to inquiries, and recording meeting minutes.
• Deliver courteous and timely customer service to internal and external stakeholders through in person, telephone, and electronic communications.
• Manage departmental records and filing systems, including archiving, retrieving, coding, and maintaining paper and electronic documents.
• Coordinate incoming and outgoing mail, distribute correspondence, and maintain correspondence tracking logs.
• Receive, investigate, document, and respond to service requests, complaints, concerns, and compliments, ensuring timely resolution and follow up.
• Maintain operational databases and records, including Paratransit registrations, driver certifications, safety training, and incident reporting information.
• Prepare, analyze, and maintain statistical, auditing, revenue, ridership, collision, incident, and service request data using spreadsheets and databases.
• Process Paratransit applications, issue registration packages, prepare invoices, and maintain related records and databases.
• Manage office operations by maintaining equipment, monitoring inventory levels, ordering supplies, and coordinating uniform distribution.
• Provide clerical and administrative support for special projects and perform other related duties as required.

Key Qualifications

• Typically acquired through Grade 12 education, supplemented by office administration training, advanced computer skills, a minimum typing speed of 50 WPM, and two to three years of progressive administrative experience in a front line office environment.
• Comprehensive knowledge of modern office procedures, administrative practices, and office equipment operations.
• Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Teams, and database management systems, with the ability to create and modify complex documents.
• Strong technical aptitude with various software applications, including email, records management, customer relationship management, and scheduling systems.
• Exceptional customer service skills with the ability to professionally address inquiries, concerns, complaints, and service requests.
• Demonstrated ability to communicate effectively both verbally and in writing while maintaining professionalism, tact, and courtesy.
• Strong organizational and multitasking abilities, with proven success prioritizing competing demands and meeting deadlines in a fast paced environment.
• High level of accuracy and attention to detail when maintaining records, compiling data, preparing reports, and updating databases.
• Ability to work independently, exercise sound judgment, and maintain strict confidentiality with sensitive information.
• Proven ability to learn and apply departmental policies, procedures, regulations, and operational requirements.

Working/Other Conditions

• Works in indoor office environment
• Uses keyboards, mouse, computers/tablet, and other technology devices
• Will be required to work non-standard hours / varying shifts, weekends, Statutory holidays
• Moves and carries objects/equipment/supplies/files and boxes
• Responds to and attends the door to greet visitors, receive deliveries, and provide assistance.
• Ability to lift up to 10 pounds and reach overhead.
• Ability to remain seated for extended periods of time.
• Position is required to work on-site; remote work is not available.

Additional Requirements

• Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
• Proof of education is required.
• Remote and In-person testing will be done to evaluate knowledge, skills and abilities.
• Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

At City of Regina, we offer competitive compensation, health and wellness benefits, and growth through educational support and in-house courses.

Note: Only applications submitted via our online application system are accepted