Administration and Travel Coordinator

SMS Equipment Inc.; Alberta; On-site; CAD 55,000 - 65,000; Full time

Job summary

SMS Equipment Inc. is seeking an organized and detail-oriented Administration & Travel Coordinator to support the Mining Administration team.

The role reports to the Supervisor, Support Services and focuses on service operations, work orders, expense reconciliation, reporting, and travel coordination within established policies. Based in Acheson, AB, this on-site position runs Monday–Friday, 7:00 am–3:30 pm with a salary of $55,000–$65,000 per year depending on experience.

Qualifications

• High School diploma and an Office Administration Certificate.
• 2+ years of experience in an administrative environment performing clerical and record-keeping duties.
• Advanced Microsoft 365 skills.
• Strong communication, organization, customer service, and problem-solving capabilities.

Responsibilities

• Provide a warm, professional welcome for guests and employees while supporting site sign-in and compliance procedures.
• Create internal purchase orders for applicable customer charge expenses using Concur information.
• Maintain filing systems, scanned documentation, and JSOX document control requirements.
• Manage office supplies and distribute business correspondence.
• Respond to routine customer, vendor, and employee inquiries.
• Coordinate and book travel to customer sites in partnership with Field Supervisors.
• Arrange accommodations, rentals, and rate agreements with travel vendors.
• Provide after-hours and weekend support for urgent travel requirements when needed.
• Support work order administration, reporting, data analysis, cross-training, and other operational administrative duties as required.

Skills

Microsoft 365

Communication

Organization

Customer service

Problem solving

Education

High School diploma

Office Administration Certificate

Tools

eXtend ERP

SAP

ISO Quality Management systems

Job description

SMS Equipment is seeking an organized and detail-oriented Administration & Travel Coordinator to provide administrative support services for our Mining Administration team. Reporting to the Supervisor, Support Services, this position provides administrative support related to service operations, work order administration, reception services, expense reconciliation, reporting, and travel coordination within established policies and procedures.

Working closely with field supervisors, service teams, customers, suppliers, employees, and travel vendors, you will help ensure administrative processes are completed accurately while supporting a welcoming and professional branch environment.

Work Location: Acheson, AB Salary: $55,000 - $65,000 per annum, based on experience Work Arrangement: On-Site Schedule: Monday – Friday, 7:00 am – 3:30 pm

What You'll Do

• Provide a warm, professional welcome for guests and employees while supporting site sign-in and compliance procedures.
• Create internal purchase orders for applicable customer charge expenses using Concur information.
• Maintain filing systems, scanned documentation, and JSOX document control requirements.
• Manage office supplies and distribute business correspondence.
• Respond to routine customer, vendor, and employee inquiries.
• Coordinate and book travel to customer sites in partnership with Field Supervisors.
• Arrange accommodations, rentals, and rate agreements with travel vendors.
• Provide after-hours and weekend support for urgent travel requirements when needed.
• Support work order administration, reporting, data analysis, cross-training, and other operational administrative duties as required.

What You Bring

You are a dependable administrative professional who thrives in a busy environment and enjoys supporting operational teams. You bring strong organizational skills, attention to detail, customer service orientation, and the ability to prioritize competing demands while maintaining accuracy and confidentiality.

• High School diploma and an Office Administration Certificate.
• 2+ years of experience in an administrative environment performing clerical and record-keeping duties.
• Advanced Microsoft 365 skills.
• Strong communication, organization, customer service, and problem-solving capabilities.

Nice to Haves:

• Experience in a service, mining, industrial, or heavy equipment environment.
• Knowledge of eXtend ERP, SAP, or ISO Quality Management systems.
• Experience coordinating travel and accommodations for field-based employees

This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

At SMS Equipment, the right partnership makes everything possible . We're committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.