Admin & Systems Manager

Jace Holdings Ltd.; Oakville; On-site; CAD 50,000 - 65,000; Full time

Job summary

A Canadian franchisee is seeking a Store Management leader to provide guidance and develop staff within their store. The role involves ensuring exceptional customer service, managing departmental operations, compliance with safety standards, and maintaining effective employee engagement. Ideal candidates possess strong communication skills and a solid foundation in store operations.

Qualifications

• Minimum of 18 months of experience in administration/front end.
• Full knowledge of total store operations and skills.

Responsibilities

• Provide management and leadership to administration clerks.
• Manage administration personnel by scheduling, recruiting, performance management, and training.
• Ensure all company policies and procedures are communicated and adhered.

Skills

Above average oral and written communication skills

Full knowledge of department operations

Proficient use of the Microsoft Office Suite

Working knowledge of Kronos and SAP software

Education

High school Diploma

Job description

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Requisition ID: 188999
Career Group: Store Management
Job Category: Retail - Administration
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Oakville
Location: 3777 Abbey Sobeys
Postal Code: L6M 3G3

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Please note that this career opportunity is for a role at an independently owned and operated corporation (“Franchisee”) which is licensed to use the “Sobeys.” trademark(s) by Sobeys Capital Incorporated (“Sobeys”). Applicants hired by a Franchisee will be employees of the Franchisee. No employment or similar relationship will be created between the applicant and Sobeys or its affiliates.

Ready to Make an impact?

Provide management and leadership to administration clerks within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File maintenance, receiving, expenses, paperwork, and Human Resource clerical functions. Promote an environment of employee and customer engagement.

Here’s where you’ll be focusing:

• Create a coaching and development culture for all department employees which embraces a passion for food

• Manage administration personnel by scheduling, recruiting, performance management, and training

• Manage the hiring process for all departments

• Conduct and coordinate new hire orientation/ on-boarding process

• Provide guidance through the training process for each department

• Implement training and development programs for all employees

• Manage store operations as required

Customer Offering
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide customer service to meet customer needs

• Resolve customer issues

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered

• Ensure that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

• Manage the department budget

• Manage inbound and outbound inventory processes

• Manage total store expenses

• Ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI’s

Personal/ Professional Development

• Thoroughly understand all relevant company programs

• Attend training as required

• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

• Coordinate maintenance of department equipment and repairs

• Provide feedback for continuous improvement

• Assist in all store functions as required

• As requested by company

What you have to offer:

• Above average oral and written communication skills

• Full knowledge of department operations and skills

• Proficient use of the Microsoft Office Suite
• Full knowledge of total store operations and skills

• Working knowledge of Kronos and SAP software
• High school Diploma

• Minimum of 18 months of experience in administration/ front end

#INDON

Sobeys and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. Some websites share job opportunities and may provide salary estimates for general comparison, but these numbers are not provided by or monitored for accuracy by the store owner/operator.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

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