Admin Support 6 - Mail

SJH St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 38,000 - 42,000; Part time

Job summary

SJH St. Joseph's Healthcare Hamilton is seeking a Casual, Part-time Mail Services Clerk to support two hospital sites in Hamilton. You will sort and process mail for Charlton Campus and West 5th Campus, ensuring timely metering and accurate chargebacks.

The role requires a Grade 12 diploma, customer service experience, basic MS Excel/Word, and the ability to multitask in a fast-paced environment. Shifts are days, Monday to Friday, with a start time around 08:30.

Qualifications

• Minimum grade 12 diploma or equivalent.
• 3 to 6 months in a customer service role with knowledge of postage meters and processing machines.
• Basic MS Excel, MS Word, spelling, and email skills.
• Clerical testing may be required as part of the selection process.
• Ability to multitask in a fast-paced environment.
• Ability to read, write, and communicate in English.

Responsibilities

• Sort and process large volumes of incoming mail and small packages for all internal services and departments throughout the hospital including outlying SJH programs.
• Meter and process outgoing mail for Canada Post and other couriers and ensure correct charging to accounts; manage the mail machine and generate reports.
• Confirm correct addresses or locations for staff physicians and programs.
• Maintain mailbox/occupant listings and log daily courier packages.
• Maintain a safe and orderly work environment and perform other related duties as assigned.

Skills

Customer service

Multitasking

Communication skills

Basic math

Education

High school diploma or equivalent

Tools

MS Excel

MS Word

Job description

Position Details Job Number: JR01667 Department: Mail Service This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown), West 5th Campus (Hamilton Mountain) Job Type: Casual, Part time Contract Duration: (If applicable) 0 months Number of Positions: 1 Union: CUPE Local 786 Hourly Rate (Min / Max): $27.83 - $30.27 Schedule Work Days: Monday to Friday Time of Day: Days Shift: Hours - 6 Shift Start: (If applicable) AM 08:30 Reason for Posting: Posting is for a role with an existing vacancy Application Dates Opening Date: 2026-08-20 Closing Date: 2026-08-27

Job Description Position Summary: This position supports mail services within two separate hospital environments with two different mail processes. Personal delivery and pickup at 50 Charlton and mailbox sort and pickup in a centralized mailroom at West 5th Campus- 100 West 5th. Ensuring all incoming and outgoing mail at both sites is sorted prioritized metered as necessary within a designated timeframe in order to meet daily deadlines in accordance with established guidelines and procedures.

Qualifications

• Minimum grade 12 diploma or equivalent
• Three to six months in a customer service role with some knowledge of postage meters and processing machines
• Basic skill level in MS Excel MS Word Spelling and Email
• Clerical testing may be required as part of the selection process.
• Ability to perform average mathematical calculations
• Ability to meet the physical requirements of the job on a daily basis
• Ability to read write and communicate in English
• Demonstrated ability to multitask in a fast paced environment with frequent re-prioritizing
• Good interpersonal skills and willingness to follow instructions
• Exceptional organizational skills
• Possess the flexibility to quickly relieve or assist others as needed

Responsibilities

• Sort and process large volumes of incoming mail and small packages for all internal services and departments throughout the hospital including outlying SJH programs
• Sort and process large volumes of incoming and outgoing for Canada Post Medco's courier and Carecor and ensure all is accurately metered and charged to correct chargeback account. Manage all aspects of the digital mail machine including repairs monthly downloads and generating financial reports monthly or as needed. Required to practice due diligence relating to account numbers (add delete or correct accounts).
• Exercise due diligence in order to confirm correct addresses or locations for staff physicians and programs
• Maintain a current mailbox/occupant listing for the CMHS and initiate revisions as required
• Log daily courier packages forwarded for delivery from Receiving and respond to queries regarding these packages
• Collect data for the purpose of statistical reporting by management as requested
• Maintain work environment in a safe and orderly manner at all times
• Perform other related duties as assigned by Manager St. Joseph's Health System (SJHS)

and its member organizations are equal opportunity employers and strides for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values. We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]). At St. Joe's Hamilton, we believe in nurturing new talent, providing an inclusive and supportive work environment with meaningful growth opportunities, and exciting benefits and rewards. Whether you're passionate about providing compassionate care or eager to gain new skills, there's a place here for you to grow, learn, and succeed! Dignity. Respect. Service. Justice. Responsibility. Enquiry.