Admin Support 9 - Eye

St. Joseph; Hamilton; On-site; CAD 84,642,000 - 92,004,000; Part time

Job summary

St. Joseph’s Health System (SJHS) Eye Clinic in Hamilton is seeking an experienced administrative assistant to support day-to-day operations, patient flow, and clinic scheduling at the King Campus site.

The role requires a post-secondary diploma in medical office administration, proficiency with HBO patient information system, Excel, Windows and Outlook, and the ability to work accurately in a fast-paced, patient‑focused environment.

Qualifications

• Post secondary diploma/certificate in medical office administration or equivalent combination of education and experience.
• Medical terminology certificate preferred.
• Minimum of 3 years clerical experience in a clinical setting is required.
• Must be proficient in HBO patient information system and order entry of radiology and laboratory tests.
• Must be computer literate and proficient in Windows and Outlook.

Responsibilities

• Provide administrative and reception support for the Eye Clinic operations.
• Coordinate patient details and departmental activities for smooth service delivery.
• Assist with scheduling and coordination to support busy clinical workflows.

Skills

Communication

Interpersonal skills

Organizational skills

MS Excel

Typing

Independent judgment

Education

Post-secondary diploma in medical office administration

Tools

HBO patient information system

Windows

Outlook

MS Office (Excel, Word)

Patient Scheduling System

Job description

Position DetailsJob Number:JR01697Department:Eye ClinicThis position may be scheduled at any of the following sites:King Campus (Stoney Creek East Hamilton)Job Type:Regular, Part timeContract Duration: (If applicable)0 monthsNumber of Positions:1Union:CUPE Local 786Hourly Rate (Min / Max):$29.52 - $32.08ScheduleWork Days:Monday to FridayTime of Day:DaysShift:Hours - 4, Hours - 7.5Shift Start: (If applicable)AM 07:30, AM 08:00Reason for Posting:Posting is for a role with an existing vacancyApplication DatesOpening Date:2026-08-18Closing Date:2026-08-25Job DescriptionPosition SummaryThis position provides administrative and reception support for the day-to-day operations of the Eye Clinic at the Centre for Ambulatory Health Services. All patient related details and departmental activities are coordinated to ensure the smooth operation of all services in accordance with the policies and procedures of the hospital.Qualifications•Post secondary diploma/certificate in medical office administration or equivalent combination of education and experience•Medical terminology certificate preferred•Minimum of 3 years clerical experience in a clinical setting is required•Previous experience in a clerical position supporting a very busy and diverse clinical service is essential•Basic skill level is required for MS Excel•Intermediate skill level is required for medical terminology medical spelling spelling and typing•Clerical testing may be required as part of the selection process•Good organizational communication and interpersonal skills with ability to work accurately and quickly in rapidly changing and diverse clinical settings•Must be proficient in HBO patient information system specifically order entry of radiology and laboratory tests and transcribing orders•Must be computer literate and proficient in Windows and Outlook•Must demonstrate use of the Patient Scheduling System•Must be capable of independent judgment and autonomous action in a busy environment•Must be able to exercise tact and diplomacy in the interface with health professionals patients and families. Good interpersonal skills and the ability to work as a team member is a must•Satisfactory work performance and a good attendance record are essential•Must be able to complete the orientation as requiredSt. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values .We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]).