Admin Support 9 - Fontbonne

St. Joseph; Hamilton; On-site; CAD 40,000 - 44,000; Part time

Job summary

St. Joseph’s Fontbonne Clinics in Hamilton, Ontario, is seeking a part-time Administrative Clerk to support day-to-day operations at the Charlton Campus. This role handles patient registration, scheduling, and clerical duties within a busy medical outpatient environment.

The successful candidate will have a health services diploma, medical terminology certification, and strong experience with EPIC software, MS Word, and MS Excel, ensuring high standards of patient service and data accuracy.

Qualifications

• Two year post-secondary diploma in Office Administration - Health Services from an accredited school is required.
• Medical terminology certificate required.
• Minimum of 2 years of current experience providing administrative support in a busy medical outpatient environment.

Responsibilities

• Reception and registration of patients; answer telephones and call patients to confirm appointments.
• Relay messages; book patients for tests and doctor visits; typing reports and correspondence.
• Filing, chart preparation and other clerical duties as assigned by Ambulatory Clinic Supervisor or Manager.

Skills

Customer service

Organization

Communication

Multitasking

Education

Two-year diploma in Office Administration - Health Services

Medical terminology certificate

Tools

EPIC

MS Word

MS Excel

Job description

Position DetailsJob Number:JR01527Department:Fontbonne ClinicsThis position may be scheduled at any of the following sites:Charlton Campus (Hamilton Downtown)Job Type:Regular, Part timeContract Duration: (If applicable)0 monthsNumber of Positions:1Union:CUPE Local 786Hourly Rate (Min / Max):$29.52 - $32.08ScheduleWork Days:Monday to FridayTime of Day:DaysShift:Hours - 7.5Shift Start: (If applicable)AM 08:00, AM 08:30, AM 09:00Reason for Posting:Posting is for a role with an existing vacancyApplication DatesOpening Date:2026-08-13Closing Date:2026-08-20Job DescriptionPosition Summary:This position provides administrative support to the day-to-day operations of the 5 Fontbonne Clinics at the Charlton site. All patient related details and program activities are coordinated to ensure the smooth operation of the clinics in accordance with the policies and procedures of the hospital.Qualifications:-2 year post-secondary diploma in Office Administration - Health Services from an accredited school is required-Medical terminology certificate required-Minimum of 2 years of current (within the last 2 years) experience providing adminitrative support in a busy medical outpatient environment required-Demonstrated extensive knowledge and experience EPIC hospital software for patient registration and patient appointment booking; Superuser template build and knowledge related to reporting in EPIC is required-Intermediate skill level is required for MS Word and Excel-Intermediate skill level is required for medical terminology medical spelling typing and spelling-Clerical testing may be required as part of the selection process-Applicants must have demonstrated an ability to accept responsibility plan prioritize and complete tasks with minimal supervision. Must be able to perform effectively both independently and as a team member-A major component of the position is the ability to function calmly and efficiently in a friendly manner completing multiple tasks and providing customer service Effective tactful and confidential communication in person and on the telephone is essential-Experience in GI and/or internal medicine environment an asset-Must demonstrate a professional attitude and behaviour-Must have excellent organizational analytical and problem-solving skills experience with scheduling is required-Must be capable of performing all related duties-Good work performance and attendance record is essentialResponsibilities:Duties include reception and registration of patients answering telephones calling patients to confirm appointments relaying messages booking patients for various tests and doctor visits typing reports and correspondence submitting reports transcription filing chart preparation and other related clerical duties as assigned by Ambulatory Clinic Supervisor and/or Manager.St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values .We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]).