Account Manager - Electronic Security Solutions

Double Vision Group Inc.; Markham; Hybrid; CAD 55,000 - 70,000; Full time

Job summary

Spotter Security in Canada is seeking an Account Manager to grow new and existing business across Ontario, primarily in the GTA/GTHA. You will own the full sales cycle from discovery to close and ongoing account development.

Ideal candidates have 2+ years in electronic security or low-voltage systems, plus strong B2B sales and the ability to discuss technical solutions in plain language. This is a hybrid role with remote work and occasional site visits.

Qualifications

• 2+ years of experience in electronic security or related tech-systems.
• Knowledge of IP networking, PoE, NVR/VMS, readers and door hardware.
• Strong customer-facing B2B sales and account-management experience.
• Willing to travel across the GTA/GTHA and Ontario.

Responsibilities

• Manage new and existing B2B opportunities from discovery through close and ongoing account development.
• Conduct virtual and onsite meetings, customer discovery and security site surveys.
• Develop practical video surveillance, access control, alarm and related electronic security solutions.
• Prepare scopes of work, quotations and proposals; present recommendations and follow up consistently.
• Grow existing accounts, prospect targeted new opportunities and sell recurring monitoring, cloud, mobile and maintenance services.
• Maintain accurate pipeline information in Salesforce and coordinate with technical and Operations teams for a smooth handoff.

Skills

Electronic security

Low-voltage systems

Video surveillance

Access control

B2B sales

Communication

Sales pipeline

Tools

Salesforce

Job description

The Opportunity

Spotter Security is hiring an Account Manager to grow new and existing business across Ontario, primarily in the GTA/GTHA. This is an ideal next step for someone with electronic security knowledge and customer-facing experience who wants to own the full sales cycle.

For more than 20 years, Spotter has designed, installed and supported commercial video surveillance, access control, intrusion alarm, live monitoring, mobile surveillance and cloud security solutions across North America.

What You’ll Do

• Manage new and existing B2B customer opportunities from discovery through close and ongoing account development.
• Conduct virtual and onsite meetings, customer discovery and security site surveys.
• Develop practical video surveillance, access control, alarm and related electronic security solutions.
• Prepare scopes of work, quotations and proposals; present recommendations and follow up consistently.
• Grow existing accounts, prospect targeted new opportunities and sell recurring monitoring, cloud, mobile and maintenance services.
• Maintain accurate pipeline information in Salesforce and partner with technical and Operations teams for a smooth handoff.

What You Bring

• 2+ years of experience in electronic security, low-voltage systems or a closely related technical-systems environment.
• Working knowledge of video surveillance and access control, including concepts such as IP networking, PoE, NVR/VMS, readers and door hardware.
• Customer-facing B2B sales, technical sales, estimating, sales support or account-management experience.
• Strong listening, communication, organization and follow-through, with the confidence to discuss technical solutions in plain language.
• Ability to work independently from home while collaborating closely with Sales, technical and Operations colleagues.
• Valid driver's licence, reliable vehicle and ability to travel across the GTA/GTHA and occasionally elsewhere in Ontario.

Why Join Spotter

• Career progression into complete account ownership, with coaching on Spotter's products, design standards, estimating and consultative sales process.
• Primarily remote/field-based work, with optional access to the Markham office and site travel averaging about one day per week.
• An established team and service model built around trust, technical knowledge, responsiveness and problem solving.

Compensation and Benefits

• Base salary: $55,000-$70,000, based on experience and technical background.
• Meaningful uncapped commission; expected total compensation is approximately $70,000-$90,000+ in Year 1, with a path to $80,000-$100,000+ for strong performance in Year 2 and beyond.
• Business-kilometre reimbursement, $50 monthly cell phone allowance, and company-provided computer and required equipment.
• Two weeks' paid vacation to start, with flexibility to discuss three weeks based on experience, plus four paid sick days annually.