Account Manager Combo BDM / CDM

Impact Fulfillment Services; Kitchener; On-site; CAD 68,000 - 83,000; Full time

Benefits offered by this job

Paid time off 10 days

Benefits after 30 days

Retirement plan (DCPP/RRSP/DPSP)

Employee stock discount 15%

Safe, friendly work environment

Forbes Canada Best Employers 2025

Job summary

Ryder is seeking a Combo BDM CDM to retain and grow current accounts and drive profitable new business within assigned territory. The role focuses on revenue growth, customer satisfaction and strategic account development.

Based in Kitchener, the position is full-time with a basic salary of $75,000 plus commission, Monday–Friday, and offers a robust benefits package, PTO, and opportunities to advance within a Fortune 500 company.

Qualifications

• Bachelor's degree in Business or Marketing or equivalent experience.
• 5+ years of demonstrated sales excellence and quota achievement.
• Strong communication, negotiation and relationship-building skills.

Responsibilities

• Retain and grow current accounts and develop profitable new business.
• Meet or exceed revenue quotas and manage assigned territory.
• Educate customers on Ryder services and use the Ryder sales process.

Skills

Sales excellence

Account management

Communication

Negotiation

Time management

Team collaboration

Problem solving

Self-motivated

Relationship building

Industry knowledge

Education

Bachelor's degree in Business/Marketing

Tools

CRM software

MS Office

Job description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

Summary

The Combo BDM CDM position retains and grows current customers and to improve the profitability of current accounts as well as to develop profitable new customer business and meet or exceed assigned quotas for revenue and new accounts. The CDM Combo will have responsibility for assigned accounts in the CBU to focus management attention on the retention and satisfaction of current accounts as well as the responsibility to develop profitable new customer business within their assigned sales territory.

Type: Full-time, perm

Compensation : $75,000 as a basic salary + commission

Shifts: Monday to Friday, Days

Location: Kitchener

Why Ryder

• 10 days of Paid Time Off upon hire
• Excellent benefits package after 30 days (Medical, Dental & Vision)
• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Employee discount of 15% on Ryder stock
• A safe, friendly and respectful work environment
• Ryder has been recognized by Forbes as one of Canada's Best Employers in 2025

Essential Functions

• Educate and develop the customer's interests in addition to Ryder services (Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage)
• Educate and develop the prospect's value perception of Ryder services by using the Ryder Sales Process
• Develop sales plans, analyzes the profitability of accounts fully understanding the competitive influences and risks within each account

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Demonstrates problem solving skills
• Strong verbal and written communication skills
• Possesses a high degree of initiative
• Must be self motivated
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Qualifications

• Bachelor's degree required in Business and/or marketing or equivalent experience
• Five (5) years or more demonstrated consecutive Sales Excellence (quota achievement) in prior sales responsibilities required

DOT Regulated

No

Business Hours

M to F, 8:00am to 5:00pm Mountain Time

Job Category

Outside Sales

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type : Salaried

Minimum Pay Range: $75,000

Maximum Pay Range: $75,000

Ryder is an Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization to Work in Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers.