Account Manager - Chromatography and Mass Spectrometry

Thermo Fisher Scientific; Edmonton; Remote; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Account Manager in Alberta, where you will play a crucial role in driving sales and building lasting customer relationships. This position offers the opportunity to work remotely while engaging with clients across various industries. You will develop and implement creative strategies to expand account penetration and enhance market presence. With a focus on collaboration and technical expertise, you will lead cross-functional teams to achieve sales targets and contribute to impactful solutions in the analytical instrument market. If you're motivated and skilled in sales, this role is perfect for you.

Qualifications

• 3+ years of successful sales experience in analytical instruments.
• Hands-on knowledge of IC, LC, GC, MS, or ICP preferred.

Responsibilities

• Identify and pursue new business opportunities in Alberta.
• Manage the entire sales cycle from prospecting to closing.

Skills

Sales Experience

Analytical Skills

Negotiation Skills

Collaboration Skills

Problem-Solving Skills

Education

Bachelor's Degree in Sciences

Master's Degree (Preferred)

Tools

MS Office

CRM Tools

Job description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe, or helping find cures for cancer.

Location Specific Information :

The applicant will be remotely located from a home office in Alberta. Residency is Calgary, Red Deer, or Edmonton required. No relocation assistance provided.

Discover Impactful Work :

An Account Manager (AM) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. As the Alberta Account Manager, you are responsible for identifying and pursuing new business opportunities, handling and developing key accounts, and promoting the CMD product portfolio to customers across various industries. An effective AM will develop and maintain long-lasting customer relationships while working collaboratively and efficiently to provide an outstanding customer experience. The AM is the primary point of contact, providing sales expertise, and driving all commercial activities forward, whether in person or remotely.

A Day in the Life: Selling Agility

1. Identify and prioritize new client opportunities and develop solution implementation and growth strategies.
2. Develop and implement creative strategies to increase the share of wallet within existing and competitive accounts by crafting appropriate solutions while demonstrating CMD’s value proposition.
3. Build positive relationships with decision-makers within accounts.
4. Manage all elements of the sales cycle: prospecting, qualification, quotations, tenders, contract negotiations, closing, and post-sales relationships.
5. Use data to create sales strategies to achieve revenue targets and enhance market penetration. Collaborate with cross-functional teams to align sales strategies with overall business objectives.

Drive Growth

1. Expand current account penetration and share of wallet. Grow organically, broader, and deeper with all product lines. Leverage cross-selling activities.
2. Lead direction for the territory; develop sales strategies to meet plans and expand business within the assigned territory; maintain a robust pipeline of opportunities for year-over-year success.
3. Utilize internal sales tools to handle leads, prospects, existing accounts, activities, and sales funnel efficiently and accurately.
4. Monitor competitors and industry activities.

Leadership

1. Lead teamwork and coordination with technical sales, applications, and service teams to provide technical expertise and advance the sales process.
2. Coordinate technical presentations and attend trade shows, user meetings, and other customer events, ensuring positive representation of Thermo Fisher Scientific.
3. Share account information and sales leads within and across divisions.
4. Demonstrate ability to collaborate, influence, and lead change in a matrix environment.

Keys to Success

Education :

• Bachelor’s degree in the sciences; Master’s degree preferred.

Experience :

• At least 3 years of successful sales experience in the analytical instrument market.
• Ideally 2+ years of hands-on instrument knowledge (IC, LC, GC, MS, or ICP).

Knowledge, Skills, and Abilities :

• Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s Chromatography, Elemental & Mass Spectrometry product portfolios.
• Valid driver’s license and record.
• Strong market knowledge and professional network.
• Excellent collaboration, analytical, problem-solving, and negotiation skills.
• Highly motivated, strong communicator, concise and accurate presenter.
• Ability to work cross-functionally in a matrix environment.
• Proficiency in MS Office and CRM tools.
• Ability to travel up to 50%, including overnight stays, within Alberta and possibly outside.