Account Manager

StudioFlow; Victoria; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus structure

2 weeks vacation to start

Fast career growth potential

Hybrid work flexibility

Job summary

StudioFlow is a fast-growing marketing partner for dance studios across North America. The Account Manager role leads client relationships, translates campaign performance into strategy, and drives day-to-day campaign and CRM work.

You will manage ads, creative development, and post-click optimization while delivering results and maintaining strong client partnerships. The role emphasizes proactive optimization, data-driven insights, and collaboration across design, content, and CRM teams, with

Qualifications

• 4+ years of marketing experience.
• Canadian Resident.
• Strong written and verbal communication skills.
• Experience managing multiple projects and timelines.

Responsibilities

• Build, launch, and manage Meta advertising campaigns for assigned studio accounts.
• Support Google Search advertising campaigns including keyword research and bid management.
• Write creative briefs for design and video editing teams; manage creative workflow.
• Build and maintain landing pages and funnels; test layouts and offers to improve conversions.
• Own client relationship end-to-end; lead regular check-ins and business reviews; prepare dashboards and reports.

Skills

Marketing

Project management

Remote collaboration

Communication

Education

Bachelor's degree in Business/Marketing or related field

Tools

CRM/Automation tools

Job description

Location: Victoria, BC, Canada (primarily remote, with some days in our downtown office)

Employment Type: Full-time

Reports to: Client Delivery Manager

ABOUT STUDIOFLOW

At StudioFlow, we build long-lasting partnerships with dance studios across North America looking for year round, predictable growth.

We are a full stack growth partner; combining paid advertising, custom ad creative, landing page design, and CRM automation into one partnership that gives studio owners predictable, controllable enrollment all year long.

THE CULTURE

• Fast-growing startup atmosphere
• High ownership, low micromanagement
• Results-driven but relationship-first
• Clear systems, expectations, and support
• Focus on long-term team building with opportunity for career growth

ABOUT THE ROLE

At StudioFlow, Account Managers are the primary point of contact and the face of the company for our clients. You own the client relationship end-to-end, translating campaign performance into clear strategy and guidance while executing the day-to-day campaign, creative management, and CRM work.

Success in this role comes from leading confident, collaborative conversations with clients through both strong results and rough patches, spotting opportunities in the data before clients ask about them, and keeping focused on what matters most for each account.

KEY RESPONSIBILITIES

Digital Advertising Management

• Build, launch, and manage Meta advertising campaigns for assigned studio accounts, monitoring daily performance and adjusting targeting/budgets under the Account Manager's direction
• Support Google Search advertising campaigns, including keyword research, ad copy drafting, and bid management
• Flag underperforming campaigns and test audience/budget adjustments to improve cost-per-lead

Creative Content Management

• Write creative briefs for the design and video editing team based on campaign goals, seasonal themes, and client brand guidelines
• Manage the ad creative revision workflow; routing drafts for feedback, tracking versions, and keeping production on schedule
• Coordinate with designers and video editors on continuous ad testing and creative refreshes

Post-Click Optimization

• Build and maintain landing pages and funnels for client campaigns
• Test layouts, copy, and offers to improve conversion from click to trial/enrollment
• Set up and manage automated workflows (email/SMS nurture sequences, lead follow-up, CRM triggers) to move leads through the funnel without manual intervention

Reporting And Client Management

• Own the client relationship end-to-end, serving as the primary point of contact and the face of the company across the majority of client interactions
• Lead regular client check-ins, strategy calls, and business reviews via video call and email, delivering performance updates and adjusting plans based on results
• Build and compile campaign data into clear, actionable client dashboards and monthly/quarterly reports
• Translate performance data into insights and recommendations, proactively flagging optimization opportunities before clients ask
• Navigate healthy, collaborative conversations during both strong performance and underperformance, keeping trust intact through the peaks and valleys
• Manage day-to-day client requests and troubleshoot issues quickly, looping in internal teams as needed
• Build rapport across all levels of a client's team, from day-to-day contacts to senior stakeholders
• Anticipate client needs and communicate proactively rather than reactively, setting the tone for a responsive, dependable partnership

WHO YOU ARE

You are comfortable leading conversations about wins and areas of opportunity with business owners, and enjoy building plans and strategies to continue growing their business.

You are a critical and creative thinker. You can develop campaign strategies that work towards achieving client’s business objectives.

You are a self-driven curious problem solver. You can look at a campaign's numbers, spot what's not working, and bring a fix to the Account Manager.

You're comfortable moving between ad platforms, creative briefs, and CRM workflows without losing sight of the bigger picture.

You’re eager to join a fast-growing, small team with big plans for the future. And excited about the opportunity to become a leader as we continue to build our team.

REQUIREMENTS

Must-have:

• 4+ years of marketing experience
• Canadian Resident
• Strong written and verbal communication skills
• Experience managing multiple projects and timelines simultaneously
• Familiarity with remote work (although our team works hybrid, remote and in-person, we communicate with all clients remotely over video calls)

Nice-to-have:

• A love for dance and/or experience in dance studio
• Undergraduate degree in Business, Marketing, or a related field
• Experience working at a marketing agency
• Familiarity with CRM/automation tools
• Experience with design / creative development

COMPENSATION

• Additional bonus structure based on performance after probation period
• 2 weeks paid vacation to start, increasing with tenure
• Fast career growth potential; as an early team member on a growing startup team, high performers can move into senior and leadership roles quickly
• Hybrid work flexibility (primarily remote, with 1-2 days a week in our downtown office)