Account Manager

The Fastener Group Ltd.; Red Deer; On-site; CAD 60,000 - 90,000; Full time

Job summary

The Fastener Group Ltd. is seeking an Account Manager to join its sales team in Red Deer, Alberta. The role focuses on developing client relationships, driving sales growth, and expanding opportunities throughout Red Deer and the surrounding area, with frequent travel within the territory.

Reporting to the Regional Sales Director, you will provide product solutions, quotes, and excellent service while collaborating with internal teams to ensure customer satisfaction.

Qualifications

• Minimum 2 years of sales experience.
• Strong English communication skills (written and verbal).
• Proven ability to work independently while staying service oriented.
• Self-motivated with a results-driven attitude.
• Excellent interpersonal, communication, and presentation skills.
• Strong problem-solving and analytical abilities.
• Demonstrated success in meeting/exceeding sales objectives.
• Proficiency with CRM systems and Microsoft Office.

Responsibilities

• Build and maintain long-term relationships with new and existing customers.
• Maintain up-to-date knowledge of product lines to provide effective solutions.
• Identify, pursue, and secure new business opportunities.
• Deliver knowledgeable product support tailored to customer needs.
• Prepare and present quotes, process orders, and maintain records in company systems.
• Collaborate with internal teams to ensure outstanding customer service.
• Represent The Fastener Group with professionalism and integrity.

Skills

Sales experience

English proficiency

Customer service

Presentation skills

Independent worker

Problem solving

CRM systems

MS Office

Driver's license

Tools

CRM

MS Office

Job description

The Fastener Group, a well-established wholesaler of tools and fasteners across Western Canada is seeking an experienced Account Managerto join our growing sales team. Reporting to the Regional Sales Director, this role is responsible for developing and maintaining strong customer relationships, expanding business opportunities, and driving sales growth throughout Red Deer and the surrounding area. This position requires frequent travel within the territory.

Key Responsibilities

• Build and maintain long-term relationships with new and existing customers.
• Maintain up-to-date knowledge of our product lines to provide effective solutions.
• Proactively identify, pursue, and secure new business opportunities.
• Deliver knowledgeable product support tailored to customer needs.
• Prepare and present quotes, process orders, and maintain accurate records in company systems.
• Collaborate with internal teams to ensure outstanding customer service and support.
• Represent The Fastener Group with professionalism and integrity.

Qualifications & Skills

• Minimum2 years of sales experience, preferably within the tools and fasteners industry.
• Strong English communication skills, both written and verbal.
• Proven ability to work independently while remaining highly service oriented.
• Self-motivated with a results-driven, positive attitude.
• Excellent interpersonal, communication, and presentation skills.
• Strong problem-solving and analytical abilities.
• Demonstrated success in meeting and exceeding sales objectives.
• Proficiency with computer applications, including Microsoft Office and CRM systems.
• Valid driver’s license with a clean driving record.

COMPANY OVERVIEW

The Fastener Group (“TFG”) is a Canadian-owned, market-leading seller of fasteners, tools, safety gear, and other related accessories and has been serving customers in the construction industry, oil and gas, government, and heavy industries since 1979. TFG stands as one of Western Canada’s largest fastener and accessory sellers, spanning from Manitoba to British Columbia.

The Fastener Group is a fair and inclusive employer dedicated to diversity.