Account Manager

KUKA; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading robotics company in Mississauga is hiring a sales representative to promote robotic automation solutions and build customer relationships. Candidates should have a university degree, 3+ years in sales, and skills in complex sales processes. You will engage with engineering and purchasing departments while promoting products and services. The role involves travel to client sites and potential international travel to KUKA headquarters.

Qualifications

• 3+ years of related robotic automation sales experience or training.
• Ability to engage with key decision-makers in engineering and purchasing groups.

Responsibilities

• Develop and maintain long-term business relationships.
• Sell robots and related services to customers.
• Identify potential new accounts and market opportunities.
• Prepare and present comprehensive proposals to clients.

Skills

Sales knowledge for complex sales

Strong interpersonal and relationship-building skills

AutoCAD familiarity

KUKA SimPRO or equivalent

Education

University degree or college diploma in business or related field

Job description

Overview

You matter! Join a company that leads with trust, integrity and that truly cares! Kuka Leads & Kuka Cares

SUMMARY

Represents the company’s products and services and provides sales support in response to end-customer and system integrator pre-sales inquiries within a defined sales territory and to select accounts nationwide as assigned. Assesses and qualifies robot applications and systems solutions on KUKA robots per customer requirements. Manages accounts and develops new accounts to generate growth in sales, profitability, market share, and customer satisfaction. Provides limited post-sales project coordination with operations and customer services.

Responsibilities

• Develops and maintains a long-term business relationship between KUKA Robotics and headquarters, operations, end-user customers, their supplier base and integrators.
• Sells robots, robot-related options (hardware/software/ mechanical components) and robot spare parts and related services (training, engineering support, on-site support, etc.).
• Develops a close knowledge base and relationship with key decision-makers within the customers’ engineering, purchasing and production groups.
• Represents KUKA Robotics professionally as part of the global operating holding company KUKA AG to improve and grow business in Canada.
• Identifies potential new accounts/customers and new market opportunities.
• Performs on-site visits at existing and potential customer headquarters and plants.
• Effectively presents company products/services/structure to new and existing customers.
• Develops entire proposal package, including application concepts, project quotes, budgets, payback analysis, timing and change requirements, if required, in collaboration with inside sales and other resources.
• Initiates technical support contact as needed to respond to customer or to complete proposal.
• Reviews purchase orders for accuracy and supporting documentation.
• Establishes monthly forecast to achieve optimal balance between on-time delivery and inventory management.
• Monitors the competition’s products and services and notifies management of benchmarks (prices, technical advantages, technical problems, organization, etc.).
• Cooperates with all internal departments to achieve overall targets. Ensures engineering compliance with all customer and/or other pertaining specifications. Ensures company awareness to specifications.
• Travels as needed to customer sites as well as possible travel to KUKA headquarters in Augsburg/Germany and to KUKA Robotics USA in Shelby Township, Michigan.
• Supports and documents sales opportunity issues from a product standpoint with the emphasis to maintain clear communications globally and locally within KUKA and between KUKA and the customer.
• Exercises sound judgment in controlling sales and administrative costs within incumbent’s control.
• Promotes teamwork and cooperative effort.
• Maintains a clean, safe, and unobstructed work area, practices good safety habits, and utilizes appropriate safety equipment.
• Understands and follows safety regulations and identifies safety concerns.
• Adheres to the Quality System and participates in continuous improvement.
• Other duties as assigned.

Qualifications

• Sales knowledge for complex sales and strategic selling process
• Strong interpersonal and relationship-building skills
• AutoCAD familiarity preferred
• KUKA SimPRO or equivalent preferred

Education and Experience

• University degree or college diploma in business or in a related field and three years of related robotic automation sales experience and/or training; or an equivalent combination of education and experience.

KUKA is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.