Account Manager

Ritchie Bros.; Burnaby; On-site; CAD 40,500 - 49,500; Full time

Job summary

Ritchie Bros. is seeking an Account Management team member in Burnaby, Canada. In this role, you will assist customers in financing solutions for auctioned assets, engaging in outbound sales calls, and building long-term relationships. Candidates should have 1-4 years of B2B/B2C sales experience, strong negotiation skills, and be comfortable with MS Word and Excel. The position offers a base salary of $45,000 CAD plus monthly commissions, with total earnings potential of $60-65,000 CAD.

Qualifications

• 1-4 years of B2B/B2C sales experience, including outbound calling.
• Consistent track-record of meeting/exceeding quotas.
• Driven to seek new business and build authentic relationships.

Responsibilities

• Contact customers for completed credit applications.
• Make outbound calls to customers post-auction.
• Satisfy financing inquiries from customers.

Skills

B2B/B2C sales experience

Customer relationship building

Strong presentation skills

Strong negotiation and closing skills

Time management

Ability to multi-task

Intermediate skills with MS Word and Excel

Analytical skills

Fluency in French or Spanish

Education

Post-secondary degree or diploma

Job description

Account Management team is the front line of our business and is directly responsible for the generation of new business through inbound and outbound channels while forging long term relationships. The position is assisting customers/clients with financing solutions for the auctioned off assets. There are many opportunities for individuals to advance their careers. And we’ll help you achieve your own personal/professional goals.

Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused – we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and develop within our organization.

Responsibilities

• Contacting customers who are interacting with Ritchie Bros. with the goal of obtaining a completed credit application that will lead to a financing transaction
• Making outbound calls to customers who have purchased equipment at a recent Ritchie Bros. auction
• Satisfying the needs of all financing inquiries from customers who interacting with Ritchie Bros. auction
• Marketing to and educating the customer on the Ritchie Bros. Financial Services product offering
• Establishing equipment financing pre-approvals for customers’ future purchases
• Providing rate quotation information to customer
• Closing customer on terms and conditions of approval
• Execute on the Follow the Customer strategy, where applicable
• Execute on the re-seller strategy to engage end user customers

Qualifications

• 1-4 years of B2B/B2C sales experience, including experience outbound calling
• Consistent track-record of meeting/exceeding quotas.
• Intermediate skills with MS Word and Excel are required.
• Driven to seek new business and have a natural ability at building authentic customer relationships.
• Ability to collaborate and interact effectively within a Team.
• Knowledge in analysis and adjudication of consumer or commercial credit is an asset.
• Post-secondary degree or diploma is considered an asset.
• Additional languages are an asset, especially French or Spanish.
• Strong presentation, strategic thinking, negotiation and closing skills.
• Excellent time management skills and the ability to multi-task.
• Strong work ethic without sacrificing your ability to have fun on the job.
• Criminal Background Check
• Typical Corporate office Environment

The role offers a base compensation of $45,000 CAD + monthly sales commissions with an overall OTE of $60-65 CAD