Account Manager

Desjardins Group; Brossard; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic professional to drive business growth in the agricultural sector. This role involves developing and maintaining strong relationships with key clients, utilizing in-depth technical and business skills to negotiate strategic agreements. The ideal candidate will leverage their expertise to identify opportunities for business development while ensuring client satisfaction and sound risk management. Join a forward-thinking organization that values equity, diversity, and inclusion, and offers a supportive environment for your professional growth.

Benefits

Competitive Salary

Annual Bonus

Flexible Vacation

Defined Benefit Pension Plan

Group Insurance

Health and Wellness Reimbursement

Telework Equipment Reimbursement

Qualifications

• 8+ years of relevant experience in business development and client management.
• Strong understanding of financial products and services in the agricultural sector.

Responsibilities

• Develop and maintain business relationships with strategic clients in agriculture.
• Analyze client needs and provide personalized solutions to enhance satisfaction.

Skills

Client Relationship Management

Financial Analysis

Market Analysis

Negotiation Skills

Risk Management

Knowledge of Agricultural Markets

Education

Bachelor's Degree in a Related Field

Job description

The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships with major strategic clients operating in the agricultural sector, with a view to promoting and selling products and services in order to grow the centre’s business. He or she uses his/her in-depth technical and business skills to represent, negotiate and engage companies as part of strategic agreements of great importance to the centre's business. He or she ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction. He or she also acts as leaders and influencers to a variety sort parties and share his/her expertise with unit members as necessary. More specifically, you will be required to:

• Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins.

• Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the products and services offered. Analyze sources of dissatisfaction and recommend potential solutions.

• Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering. Negotiate applicable conditions with members and clients.

• Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships.

• Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered.

• Execute various promotional activities as part of the centre's business operations. Participate in targeted public relations activities and participate actively in the business community.

• Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person to meet their needs.

• Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services. Provide sound and prudent risk management for all portfolios under their

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field

• A minimum of eight years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

• Knowledge of the latest financial, economic, policy and legislative developments

• Ability to perform analyses of the market and the business centre external environment

• Ability to perform financial analysis

• Knowledge of the characteristics and credit risk inherent to the major agricultural and agriculture-related markets

• Knowledge of loan and guarantee contracts

• Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition

• Knowledge of financing and credit management practices related to businesses

• Knowledge of policies, legislation and standards governing the products and services offered by the business centre

• Knowledge of business credit authorization, monitoring, collection and recovery practices

• Knowledge of the Desjardins business processes

• Understanding of the referral process

• Familiarity with government business assistance programs

• Knowledge of service standards

• Understanding of cooperative and cooperative network values, rules and operations

Communicates effectively, Drive results, Interpersonal Savvy

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2025-05-20