Account Executive, SMB

Ignition; Toronto; Hybrid; CAD 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a dynamic Account Executive to join its collaborative sales team in Toronto. This role involves showcasing a leading SaaS product to SMBs, primarily in the accounting sector, and converting prospects into loyal customers. With a strong focus on personal development and team support, you will thrive in a hybrid work environment that values flexibility and in-person connection. Join a forward-thinking organization that empowers its employees with stock options, comprehensive benefits, and a culture of continuous improvement. If you're driven and eager to excel, this opportunity is for you.

Benefits

Employee stock options

RRSP program with employer matching

20 days annual leave plus 10 wellbeing days

Health, dental, and vision benefits

Annual education allowance

Quarterly wellness allowance

Paid subscriptions to wellness platforms

Flexible working arrangements

Personal tax return assistance

Paid parental leave

Qualifications

• 2+ years experience in high velocity sales, preferably in SaaS.
• Proficiency in CRM systems and sales processes.

Responsibilities

• Facilitating demos of software to potential customers.
• Generating pipeline and achieving monthly sales targets.

Skills

Sales Skills

Communication Skills

Time Management

Customer Relationship Management

Problem Solving

Education

Bachelor's Degree

Tools

HubSpot

Slack

Zoom

Gong

ChilliPiper

Job description

Who we are:

Founded in 2013, Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability.

Who we are:

Founded in 2013, Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability.

Ignition automates and optimizes proposals, billing, payments and workflows in a single platform that fits seamlessly into existing technology stacks.

With a vision to transform how professional services and their clients do business together, Ignition empowers 7,250+ businesses to reach their full revenue potential.

To date, Ignition customers have engaged over 1.7 million clients and generated US $8b in revenue via the platform.

Ignition’s global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK.

Company Values:

• We are better everyday
• We work without ego
• We are smarter together
• We hero our customer
  
  

Role Location: We are open to any candidates with full right to work in Toronto, Canada.

Hybrid Work Environment: At Ignition, we’ve embraced hybrid working to allow for in-person connection, while also providing flexibility for our employees to do their best work. This role would require 2 days in office (currently Tuesdays & Thursdays). Our office is located at 100 University Avenue, which is conveniently located within the Financial District of Downtown Toronto, near Union Station and the TTC.

Job Description

About the Team

The Ignition Sales team is highly collaborative and supportive. We work without ego, welcoming coaching and feedback in the pursuit of getting better everyday. We share calls and stories of our experiences with prospects, especially when things don't go as planned, because we want to help more prospects understand the value of what we offer.

Reporting to the Manager, Regional Sales based in Toronto, Canada, you will be responsible for demoing and showcasing the Ignition product. Sales is the first human touchpoint in our prospect’s journey with Ignition. It is important we deliver a personalised and valuable experience with Ignition, ultimately converting our prospects to customers and growing revenue for the company.

The Account Executive is responsible for being the first point of contact for prospects generated through our marketing campaigns and lead sourcing strategy. Your mission is to convert prospects into customers by quickly assessing needs, tailoring messaging, and guiding buyers through the sales process. Each prospect will be at a different stage of the buying journey. Your job is to expertly qualify leads, identify gaps, and move opportunities forward based on the prospect's priorities.

This is a high velocity sales role, selling to SMBs, predominantly in the accounting industry. However, you will have the opportunity to expand to other verticals as well. The average sales cycle is ~2 weeks.

What your day to day will look like:

• Facilitating demos of our software to potential customers and showcasing the value of our app
• Generating pipeline and hitting pipeline monthly targets (avg pipeline targets ~40 opportunities per month)
• Achieving monthly new customer and revenue targets (average monthly targets are ~25-40 new customers per month)
• Developing relationships with customers, and understanding their individual needs
• Make a minimum of 150 calls per week; gain interest through outbound cold calling across net new logos
• Developing and analyzing data to determine how to better accommodate new customers
• Performing research on accounts to help increase interest
• Converting trials and leads to paying customers, through qualifying leads and nurturing them
• Ensuring a smooth hand over to our post sales team with relevant information to provide a smooth onboarding transition
• Providing up to date territory forecasts and insights
• Maintaining your sales activities in our CRM
• Staying informed of industry news and trends, and incorporating it into content strategy
• Participating in local events and webinars to help boost our presence within the EMEA region
  
  

Qualifications

• 2+ years experience in a high velocity sales role in SaaS/tech role selling to SMB market. Experience selling to accountants & bookkeepers highly desirable
• Driven to excel, consistently aiming for top leaderboard positions by exceeding quotas monthly.
• Take full ownership of the sales process with limited support, executing each step meticulously from prospecting to closing
• Proficiency with various systems such as: CRMs (we use Hubspot), Slack, Zoom, Gong & ChilliPiper
• Demonstrated success in meeting/exceeding sales goals; bonus points if you are familiar with Accounting Technology
• Ability to comfortably talk to others
• Good time management and organisational skills
• Strong work ethic
• Grit & resilience, maintaining a positive mindset when things don’t go to plan
• Ability to listen to feedback and a passion for continuous learning & improvement
• Willingness to learn and understand the Ignition product and value proposition
• Able to effectively articulate your daily process - what is your 20 mile march?
  
  

Additional Information

Why join us:

Join our global SaaS scale-up company where we foster a collaborative, open, and transparent culture and work without ego. Our team comprises curious and intelligent colleagues who embrace challenges. Here's what we offer:

• Employee stock options from day one
• RRSP program with employer matching
• 20 days of accrued annual leave/vacation plus 10 wellbeing days to prioritize yourself and your loved ones
• Additional paid day off to celebrate your birthday, along with volunteering leave
• Health, dental, and vision benefits starting immediately
• Annual education allowance reimbursement to support your professional development
• Employee recognition program
• Quarterly wellness allowance to invest in your personal wellness
• Paid subscriptions to Headspace and LifeWorks EAP & Wellbeing Platform
• Flexible working arrangements, supported by WFH reimbursement and technology allowance to ensure your safety while working from home
• Personal tax return assistance (since we're in the accounting business!)
• Paid parental leave
  
  

Experience comes in many forms, and skills are transferable, please consider applying, even if you don’t tick all the boxes.

Your recruiter will share more about the specific salary range for your location during the hiring process.

Ignition is an equal opportunity employer, providing fair consideration to all applicants regardless of background.

Ignition is committed to providing accommodations throughout the hiring process. If there’s a fit, we’ll work with you to meet your accessibility needs. For questions, requests, or alternate formats, contact us at [e-mail].

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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