Account Executive - Inside Sales

Natural Factors; Calgary; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking an Inside Account Manager to enhance client relationships and drive revenue growth. This role focuses on maintaining service agreements and ensuring customer satisfaction. The ideal candidate will have strong communication skills and a knack for strategic selling, working within a supportive team environment. With a commitment to sustainability and innovation, this company offers a competitive benefits package and a chance to make a significant impact in the industry. If you thrive in a dynamic setting and are passionate about delivering value, this opportunity is perfect for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Stock purchase plan

RRSP match

Paid vacation

Holidays

Personal days

Qualifications

• 3+ years of sales experience in a non-consumer industry.
• Strong relationship building and communication skills.

Responsibilities

• Maintain and grow revenue within an existing customer base.
• Proactively communicate with customers to strengthen relationships.
• Drive revenue growth using consultative selling.

Skills

Relationship building skills

Professional communication

Decision-making

Strategic thinking

Time management

Problem resolution

Education

High School Diploma or GED

Tools

CRM software

Sales productivity software

Job description

Job Description

WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, in accordance with applicable laws.

Being number one means WM invests in our Sales team's success by providing access to state-of-the-art systems, industry-leading services, and the best leadership. Our sales professionals help deliver satisfaction to clients across North America. If you are passionate about helping others and seeking a challenging career, apply today!

I. Job Summary

The Inside Account Manager is responsible for maintaining and growing revenue within an existing customer base, ensuring all service agreements are signed and current. This is an 18-month maternity leave contract.

II. Essential Duties and Responsibilities

1. Increase account penetration through strategic product sales.
2. Proactively communicate quarterly with customers to strengthen relationships.
3. Encourage customers to sign written agreements, providing education and negotiation.
4. Update and renew customer service agreements.
5. Resolve service escalations within the territory.
6. Drive revenue growth using consultative selling and value propositions.
7. Communicate rates, fees, and strategies confidently.
8. Use incentives and concessions appropriately within profit targets.
9. Maintain high customer satisfaction levels.
10. Collaborate with the Inside Sales Manager to resolve issues.
11. Align WM products and services with customer needs.
12. Identify and refer additional business opportunities internally.
13. Use sales productivity software accurately, including CRM and pricing tools.
14. Propose compliant customer solutions respecting regulations.

III. Supervisory Responsibilities

This role has no supervisory duties.

IV. Qualifications

Must reside and work in Canada.

Education and Experience

• High School Diploma or GED.
• At least three years of relevant sales experience in a non-consumer industry.

Knowledge, Skills, and Abilities

• Relationship building skills.
• Professional communication.
• Decision-making and strategic thinking.
• Proficiency with hardware and software.
• Goal attainment and problem resolution skills.
• Complete product and service knowledge.
• Time management and ethical behavior.

Work Environment

Office setting and/or outdoor landfill environment. Accommodations available for disabilities.

Benefits

Competitive package including medical, dental, vision, life insurance, disability, stock purchase plan, RRSP match, paid vacation, holidays, and personal days. Benefits vary by site.

About Us

WM is North America's largest waste management provider, committed to sustainability and innovation, with extensive recycling, renewable energy, and environmental solutions.

Equal Employment Opportunity

WM provides equal employment opportunities in accordance with applicable laws and offers accommodations upon request.

About The Team

We are a diverse team of over 50,000 people committed to inclusion, equity, and sustainability for a better tomorrow.