Account Executive: Group Sales & Fan Engagement

Hamilton Tiger-Cats Football Club; Hamilton; On-site; CAD 44,000 - 50,000; Full time

Job summary

Hamilton Sports Group is seeking an Account Executive to grow Forge FC group sales, season memberships and related business-development programs in Hamilton, Ontario. You will prospect across local businesses, schools, unions, and community groups, turning conversations into tailored fan experiences.

Reporting to the Director of Ticket Sales & Service, you will build and manage a pipeline, close deals, and ensure smooth delivery with internal teams during Forge FC home matches and events.

Qualifications

• Demonstrated outbound sales experience with evidence of building a pipeline, closing business and meeting revenue goals.
• Strong prospecting instincts and confidence initiating conversations with different business and community audiences.
• Clear communication and the ability to translate client needs into practical ticketing or group-experience solutions.
• Strong organization, time management and follow-through across multiple opportunities and deadlines.
• A relationship-first approach that supports both acquisition and long-term client value.
• Comfort working with performance goals, sales activity measures and accurate CRM practices.
• A valid driver’s licence, a clean driving record and reliable access to a personal vehicle.
• An established personal or professional network in Hamilton and the surrounding region.
• Experience in professional sport, live events or another ticketed, membership or customer-focused environment.
• Experience with Salesforce, Archtics or comparable CRM and ticketing platforms.

Responsibilities

• Prospect, engage and close new season-membership and group business through targeted outreach, meetings and networking.
• Develop group themes, programs and tailored experiences for businesses, schools, youth sport, community organizations and other audiences.
• Meet or exceed weekly, monthly and quarterly revenue and prospecting goals across assigned products.
• Build long-term client relationships by understanding needs, recommending the right solution and providing responsive service.
• Maintain complete and timely sales activity, pipeline and client records in Salesforce.
• Partner with Ticket Operations to ensure group and season-membership transactions are processed and fulfilled accurately.
• Collaborate with Ticket Sales & Service colleagues on campaigns, lead development and shared revenue priorities.
• Represent Forge FC at sales, networking and community events to generate new business and strengthen relationships.
• Attend Forge FC home matches and support group activations, hospitality and other business-development initiatives.

Skills

Outbound sales

Pipeline development

Prospecting

Client relationship

CRM proficiency

Sales targets

Time management

Communication

Networking

Driver's license

Education

University degree

Tools

Salesforce

Archtics

Job description

Hamilton Sports Group is seeking an Account Executive to grow Forge FC group sales, season memberships and related business-development programs in Hamilton, Ontario. You will prospect across local businesses, schools, unions, and community groups, turning conversations into tailored fan experiences.

Reporting to the Director of Ticket Sales & Service, you will build and manage a pipeline, close deals, and ensure smooth delivery with internal teams during Forge FC home matches and events.