Account Director- Client Solutions

Phreesia Network Solutions; Kingston; Remote; CAD 80,000 - 120,000; Full time

Job summary

Join Phreesia Network Solutions as an Account Director- Client Solutions where you will lead high-impact digital campaigns in healthcare. You will manage key accounts, build relationships with clients, and drive innovative solutions while leading a dedicated team. This fully remote role requires strong account management skills and a Bachelor’s degree, aiming to enhance patient engagement through advanced digital strategies.

Benefits

Remote work + home office expense reimbursements

Flexible PTO + company holidays

Comprehensive healthcare benefits from day one

Generous parental leave top-up

Professional certification reimbursement

Team building and engagement activities

Recognition program with rewards

Diverse and inclusive environment

Qualifications

• 5+ years in account management or account services, preferably in healthcare.
• Proven leadership skills with direct management experience.
• Experience in building client relationships.

Responsibilities

• Manage full lifecycle of patient-centric digital campaigns.
• Develop high-performing team of Client Solutions Managers.
• Collaborate across various departments for campaign success.

Skills

Leadership

Planning

Problem Solving

Client Relationship Management

Critical Thinking

Education

Bachelor’s degree

Tools

PowerPoint

Jira

Monday.com

MS Project

Job description

Join to apply for the Account Director- Client Solutions role at Phreesia Network Solutions

1 day ago Be among the first 25 applicants

Join to apply for the Account Director- Client Solutions role at Phreesia Network Solutions

Are you a dynamic and innovative relationship- driven leader? We are looking for a Senior Client Solutions Manager (Account Director) to join our Marketing and Content team at Phreesia Network Solutions. In this role, you will take the lead on innovative, high-impact digital campaigns for some of the most influential names in Life Sciences, Government, Non-Profit, Pharmacy, and other healthcare sectors. You’ll serve as the strategic bridge between Phreesia and our partners, owning the day-to-day management of key accounts while building strong relationships that unlock new opportunities. You’ll lead a high-performing team dedicated to delivering thoughtful, creative solutions that meet business goals and resonate with healthcare audiences.

If you’re an Account Director or Associate Account Director at a creative or media agency working with healthcare/pharmaceutical brands and looking to pivot to the vendor side—we want to meet you.

What You'll Do:

• Lead and manage the full lifecycle of patient-centric digital campaigns—including kickoff, strategic planning, creative development, implementation, launch, and post-launch performance analysis
• Build strong, consultative relationships with top-tier clients and partners
• Lead and develop a high-performing team of Client Solutions Managers and Associates, engaging with senior peers
• Collaborate across Analytics, Insights, Data Science, Research, and Leadership to ensure campaign success
• Own and uphold revenue-driving campaign deadlines, ensuring timely execution and alignment with contractual and financial goals
• Champion continuous improvement by identifying opportunities to test new capabilities, optimize existing processes, and share best practices across Network Solutions and broader Phreesia teams
• Optimize processes, test new capabilities and identify growth opportunities within client accounts and help shape Phreesia’s strategic direction

What You'll Bring:

• Bachelor’s degree and 5+ years in account management or account services in a marketing agency environment, preferably working with healthcare or pharmaceutical companies
• Proven leadership skills with direct people management experience
• Experienced in building and sustaining strong client relationships, with the ability to confidently manage complex environments involving multiple stakeholders
• Strong planning, critical thinking, and problem-solving abilities, with a focus on delivering high-quality outcomes within tight timelines
• Proficiency with PowerPoint presentation building and familiarity with platforms like Jira, Monday.com, Ziflow, MS Project (or similar tools)
• Ability to travel to occasional client or team meetings, about 2-3 times a year

Phreesia is a fully remote company; however, candidates located in ET and CT regions are given priority in the hiring process.

Who We Are:

At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!

Top-rated Employee Benefits:

• Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
• Top of market rewards: Competitive compensation
• Take time when you need time: Flexible PTO + company holidays
• Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
• Care about your families: Generous top-up for parental leave benefits
• Support personal development: Continuing education and professional certification reimbursement
• Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
• Giveback to community: Local in-person volunteer events, and give back programs to our communities.
• Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
• Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
• Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/

We strive to provide a diverse and inclusive environment and are an equal opportunity employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Strategy/Planning, and Project Management

• Industries

  Advertising Services, Marketing Services, and Pharmaceutical Manufacturing

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