Account Director- Client Solutions

Phreesia Network Solutions; Ontario; Remote; CAD 90,000 - 130,000; Full time

Job summary

Phreesia Network Solutions seeks an experienced Account Director to lead dual-focused digital campaigns within healthcare sectors. In a remote capacity, you'd manage key accounts while fostering client relations, driving creative solutions, and mentoring a dedicated team. Candidates must possess a significant agency background with extensive healthcare experience.

Benefits

Remote work with reimbursement for home office expenses

Flexible PTO

Comprehensive healthcare benefits

Continuing education reimbursement

In-person team-building events

Qualifications

• 5+ years in account management or account services in a marketing agency environment, preferably in healthcare.
• Proven leadership skills with direct people management experience.
• Experienced in building and sustaining strong client relationships.

Responsibilities

• Lead the full lifecycle of patient-centric digital campaigns.
• Build strong relationships with clients and partners.
• Develop a high-performing team of Client Solutions Managers.

Skills

Leadership

Planning

Problem-solving

Client relationship management

Education

Bachelor’s degree

Tools

PowerPoint

Jira

MS Project

Job description

Join to apply for the Account Director- Client Solutions role at Phreesia Network Solutions

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Join to apply for the Account Director- Client Solutions role at Phreesia Network Solutions

Are you a dynamic and innovative relationship- driven leader? We are looking for a Senior Client Solutions Manager (Account Director) to join our Marketing and Content team at Phreesia Network Solutions. In this role, you will take the lead on innovative, high-impact digital campaigns for some of the most influential names in Life Sciences, Government, Non-Profit, Pharmacy, and other healthcare sectors. You’ll serve as the strategic bridge between Phreesia and our partners, owning the day-to-day management of key accounts while building strong relationships that unlock new opportunities. You’ll lead a high-performing team dedicated to delivering thoughtful, creative solutions that meet business goals and resonate with healthcare audiences.

If you’re an Account Director or Associate Account Director at a creative or media agency working with healthcare/pharmaceutical brands and looking to pivot to the vendor side—we want to meet you.

What You'll Do:

• Lead and manage the full lifecycle of patient-centric digital campaigns—including kickoff, strategic planning, creative development, implementation, launch, and post-launch performance analysis
• Build strong, consultative relationships with top-tier clients and partners
• Lead and develop a high-performing team of Client Solutions Managers and Associates, engaging with senior peers
• Collaborate across Analytics, Insights, Data Science, Research, and Leadership to ensure campaign success
• Own and uphold revenue-driving campaign deadlines, ensuring timely execution and alignment with contractual and financial goals
• Champion continuous improvement by identifying opportunities to test new capabilities, optimize existing processes, and share best practices across Network Solutions and broader Phreesia teams
• Optimize processes, test new capabilities and identify growth opportunities within client accounts and help shape Phreesia’s strategic direction

What You'll Bring:

• Bachelor’s degree and 5+ years in account management or account services in a marketing agency environment, preferably working with healthcare or pharmaceutical companies
• Proven leadership skills with direct people management experience
• Experienced in building and sustaining strong client relationships, with the ability to confidently manage complex environments involving multiple stakeholders
• Strong planning, critical thinking, and problem-solving abilities, with a focus on delivering high-quality outcomes within tight timelines
• Proficiency with PowerPoint presentation building and familiarity with platforms like Jira, Monday.com, Ziflow, MS Project (or similar tools)
• Ability to travel to occasional client or team meetings, about 2-3 times a year

Phreesia is a fully remote company; however, candidates located in ET and CT regions are given priority in the hiring process.

Who We Are:

At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!

Top-rated Employee Benefits:

• Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
• Top of market rewards: Competitive compensation
• Take time when you need time: Flexible PTO + company holidays
• Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
• Care about your families: Generous top-up for parental leave benefits
• Support personal development: Continuing education and professional certification reimbursement
• Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
• Giveback to community: Local in-person volunteer events, and give back programs to our communities.
• Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
• Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
• Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/

We strive to provide a diverse and inclusive environment and are an equal opportunity employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Strategy/Planning, and Project Management

• Industries

  Advertising Services, Marketing Services, and Pharmaceutical Manufacturing

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